Strategic Aerospace Customer Relations Specialist

Boeing; Wichita (KS); On-site; USD 62,000 - 95,000; Full time

Job summary

Spirit AeroSystems, Inc., a wholly owned subsidiary of The Boeing Company, is seeking a seasoned customer service/order management professional in Kansas. The role focuses on delivering world class service, managing orders from placement to completion, and coordinating with cross-functional teams to secure product needs.

Ideal candidates have extensive experience in SAP, quoting, and high-visibility escalation, plus a background in manufacturing or processing and MS Office proficiency.

Qualifications

• 6+ years of related experience.
• SAP experience.
• Experience in quoting.
• Experience with high visibility escalation paths.
• Experience with manufacturing or processing.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Represents Company to internal and external customers by providing a world class customer service experience.
• Includes but not limited to managing orders from placement, following order all the way through, returns, any other issues for the life of the order.
• Works with all levels of leadership and cross functional team to secure product needs for customers.
• Authority to access production systems for managing customer sales orders & suppliers through inventory systems.
• Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing.
• Must be able to multitask under pressure.
• Must have strong communication and organizational skills.
• Can handle different priorities through effective escalation.
• Willingness to go above and beyond for the customer.
• Must be a team player and willingness to put the customer first.
• Areas are limited to commercial and un-classified military.

Skills

6+ years exp

SAP

Quoting

Escalation paths

Manufacturing

MS Office

Education

Bachelor's Degree

Job description

Spirit AeroSystems, Inc., a wholly owned subsidiary of The Boeing Company, is seeking a seasoned customer service/order management professional in Kansas. The role focuses on delivering world class service, managing orders from placement to completion, and coordinating with cross-functional teams to secure product needs.

Ideal candidates have extensive experience in SAP, quoting, and high-visibility escalation, plus a background in manufacturing or processing and MS Office proficiency.