Aerospace Customer Relations Specialist (SAP & Manufacturing)

Spirit AeroSystems; Wichita (KS); Presencial; USD 62.000 - 95.000; Jornada completa

Descripción de la vacante

Spirit AeroSystems, Inc. seeks a seasoned customer service professional to manage orders end-to-end and coordinate cross-functionally to meet production needs at Spirit’s Wichita-area operation.

The role requires 6+ years of related experience, SAP proficiency, and strong communication. It offers a comprehensive Total Rewards package including health insurance, retirement plans, and paid time away.

Formación

• 6+ years of related experience.
• Experience with SAP and MS Office.
• Experience with manufacturing or processing.
• Experience with high-visibility escalation paths.

Responsabilidades

• Represents Company to internal and external customers by providing a world-class customer service experience
• Includes but not limited to managing orders from placement, following order all the way through, returns, any other issues for the life of the order
• Works with all levels of leadership and cross functional team to secure product needs for customers
• Authority to access production systems for managing customer sales orders & suppliers through inventory systems
• Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing
• Must be able to multitask under pressure
• Must have strong communication and organizational skills
• Can handle different priorities through effective escalation
• Willingness to go above and beyond for the customer
• Must be a team player and willingness to put the customer first
• Areas are limited to commercial and unclassified military.

Conocimientos

Customer service

Communication

Multi-tasking

Cross-functional collaboration

Problem solving

Educación

Bachelor's Degree

Herramientas

SAP

Microsoft Office

Descripción del empleo

Spirit AeroSystems, Inc. seeks a seasoned customer service professional to manage orders end-to-end and coordinate cross-functionally to meet production needs at Spirit’s Wichita-area operation.

The role requires 6+ years of related experience, SAP proficiency, and strong communication. It offers a comprehensive Total Rewards package including health insurance, retirement plans, and paid time away.