Strategic Aerospace Account Manager

TAT Technologies Ltd.; Tulsa, Northern (OK, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Major Medical

Dental

Vision

Life

401K with company matching

STD

LTD

accidental coverages

EAP

and more

Job summary

TAT Technologies in Tulsa, OK, seeks a Customer Account Manager to serve as the primary liaison with customers, ensuring exceptional service and successful execution of requirements across manufacturing and repair lifecycles.

You will coordinate with cross-functional teams including production, planning, quality, and shipping to meet delivery commitments, analyze performance data, and drive continuous improvement while building long-term relationships that support growth.

Qualifications

• Minimum of 2 years in account management or related roles.
• Aerospace, manufacturing, OEM, or MRO experience preferred.
• Ability to travel domestically occasionally.
• Strong relationships with customers and internal stakeholders at all levels.
• Able to manage multiple priorities in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication.
• Proficient in MS Office applications.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts, building strong relationships and ensuring satisfaction.
• Coordinate with production, planning, scheduling, quality, engineering, and shipping to meet customer requirements and delivery commitments.
• Prepare, review, and administer customer quotations, contracts, purchase orders, and related documentation.
• Monitor account activity, order status, and production progress, communicating updates and resolving issues.
• Support account growth opportunities with Sales, Forecasting, and Business Development teams.

Skills

Account management

Customer service

Program management

Cross-functional collaboration

Communication

Tools

MS Office (Excel, Word, Outlook, PowerPoint)

Job description

TAT Technologies in Tulsa, OK, seeks a Customer Account Manager to serve as the primary liaison with customers, ensuring exceptional service and successful execution of requirements across manufacturing and repair lifecycles.

You will coordinate with cross-functional teams including production, planning, quality, and shipping to meet delivery commitments, analyze performance data, and drive continuous improvement while building long-term relationships that support growth.