Strategic AdTech Account Manager (Self-Serve)

Cadent; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health insurance

HSA contribution

Paid parental leave

Mental health support

Calm App access

Federal holidays (11)

Job summary

Cadent seeks an Account Manager for its self-service team to drive growth and adoption of the Cadent platform. You will be the trusted advisor to clients, guiding evaluation to long-term partnerships and coordinating with Finance, Operations, Partnerships, Product, and Sales.

You will manage strategic campaigns, advise on best practices, and upsell where appropriate, while mentoring Associate Account Managers and staying abreast of digital adtech trends.

Qualifications

• Bachelor’s degree in advertising, marketing or communications is a plus.
• 1-2 years in digital programmatic, adtech account management, media planning or client services.
• Results-driven professional with a keen eye for identifying and pursuing opportunities.
• Independent, confident self-starter thriving in a fast-paced environment.
• Strong customer service orientation and ability to build lasting client relationships.
• Bonus if you have experience in a DSP or familiarity with Salesforce and JIRA.

Responsibilities

• Establish and nurture relationships with self-service clients as the primary contact for strategic partnership and campaign support.
• Advise clients on platform capabilities and best practices for campaign setup and pixel implementation.
• Collaborate with Sales to identify growth opportunities and upsell when aligned with client needs.
• Coordinate with Finance, Operations, Partnerships, Product and Sales to ensure timely client deliverables.
• Manage key operational tasks such as client billing and coordinating client interactions.
• Mentor Associate Account Managers and provide exposure to daily client management.
• Stay current with digital media, programmatic advertising and adtech developments.

Skills

Digital programmatic

Account management

Client relationships

Strategic consultation

Education

Bachelor’s degree in advertising/marketing/communications

Tools

Salesforce

JIRA

Job description

Cadent seeks an Account Manager for its self-service team to drive growth and adoption of the Cadent platform. You will be the trusted advisor to clients, guiding evaluation to long-term partnerships and coordinating with Finance, Operations, Partnerships, Product, and Sales.

You will manage strategic campaigns, advise on best practices, and upsell where appropriate, while mentoring Associate Account Managers and staying abreast of digital adtech trends.