Strategic Admissions & Community Liaison

Greystone Healthcare Center; Blountville (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Excellent career advancement

Medical, dental, vision for you & your

Family benefits

Tuition reimbursement

401k retirement with company match

HSA and FSA

Job summary

Greystone Healthcare Center in Blountville, TN is seeking a Central Admissions Coordinator to manage the facility inquiry and admission process. You will work with hospital case managers and the internal team to ensure smooth transitions and accurate bed availability information.

The role emphasizes relationship-building with hospitals and community partners, driving census and patient placement. The ideal candidate has experience in customer service within healthcare, strong communication

Qualifications

• Education: Associate and/or Bachelor’s Degree in Business/Communications preferred.
• Two years in a sales/marketing or Admissions Coordinator role or equivalent.
• Healthcare community relations experience preferred.
• One year of customer service with healthcare knowledge.

Responsibilities

• Handle inquiry calls from hospital discharge planners, families, and referral sources.
• Maintain bed availability and facility services information for admission process.
• Coordinate admissions with care navigator, resident advocate, and facility team.
• Enter referral data accurately into the system and keep records current.
• Communicate regulatory and reimbursement guidelines to staff.
• Maintain confidentiality of patient information and support transitions.

Skills

Customer service

Communication

Organization

Public speaking

Confidentiality

Interpersonal skills

PC proficiency

Relationship building

Independent working

Education

Associate/Bachelor’s in Business/Communications

Tools

Microsoft Office

Referral system software

Job description

Greystone Healthcare Center in Blountville, TN is seeking a Central Admissions Coordinator to manage the facility inquiry and admission process. You will work with hospital case managers and the internal team to ensure smooth transitions and accurate bed availability information.

The role emphasizes relationship-building with hospitals and community partners, driving census and patient placement. The ideal candidate has experience in customer service within healthcare, strong communication