Strategic Administrative Specialist

UNC Health; North Carolina; On-site; USD 39,000 - 56,000; Full time

Job summary

UNC Health in Chapel Hill, NC is seeking an Administrative Associate with authority to interpret procedures and act as the department's subject matter expert. The role covers budgeting, data management, and complex customer service. It requires a high school diploma or GED and 2 years of clerical experience.

The position is full-time, onsite, with a standard 40-hour work week. Salary ranges from $18.84 to $26.77 per hour, with compensation determined by experience and internal equity.

Qualifications

• Two years of clerical or administrative experience.
• Ability to interpret policies and provide service recovery.
• Proficient with Microsoft Office to produce reports and documents.
• Experience with scheduling systems preferred.

Responsibilities

• Assist in developing budgets, monitor expenditures, and reconcile financial statements.
• Coordinate and complete special projects independently or with others.
• Determine administrative needs and arrange conferences, meetings, seminars or related activities.
• Extract and compile data from various sources and provide interpretation.
• Manage departmental information systems and prepare complex reports.
• Serve as point person for complex customer service and administrative issues, guiding staff and screening applicants.
• Investigate patient and provider complaints and report root causes and solutions.

Skills

Customer focus

Microsoft Office

Scheduling system

Data interpretation

Education

High school diploma or GED

Tools

Scheduling system

Job description

UNC Health in Chapel Hill, NC is seeking an Administrative Associate with authority to interpret procedures and act as the department's subject matter expert. The role covers budgeting, data management, and complex customer service. It requires a high school diploma or GED and 2 years of clerical experience.

The position is full-time, onsite, with a standard 40-hour work week. Salary ranges from $18.84 to $26.77 per hour, with compensation determined by experience and internal equity.