Strategic Admin Specialist, Front End Operations

UNC Health Care; Eastwood Park (NC); On-site; USD 26,000 - 37,000; Full time

Job summary

UNC Health is seekingan Administrative Associate who acts as a subject-matter authority in the department, with some authority to step outside established procedures. The role supports FP Front End Operations and reports to NC Health shared services in Chapel Hill.

The position requires handling budgets, data extraction, and complex correspondence, with focus on customer service and policy interpretation to improve operations.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy.
• Two years of clerical or administrative experience
• If Bachelor's degree, no years of clerical or administrative experience.

Responsibilities

• Assist in developing budgets, monitoring expenditures and reconciling financial statements.
• Coordinate and complete special projects independently or with others.
• Determine administrative needs and arrange conferences and meetings.
• Extract and compile data from various sources and provide interpretation.
• Manage departmental information systems.
• Prepare complex databases, reports, charts and spreadsheets as requested.
• Serve as point of contact for complex customer service and admin issues; guide staff and assist with screening applications and initial interviews.

Skills

Customer focus

Microsoft Office

Scheduling software

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Scheduling system

Job description

UNC Health is seekingan Administrative Associate who acts as a subject-matter authority in the department, with some authority to step outside established procedures. The role supports FP Front End Operations and reports to NC Health shared services in Chapel Hill.

The position requires handling budgets, data extraction, and complex correspondence, with focus on customer service and policy interpretation to improve operations.