Strategic Ad Tech Account Manager — Equity & Bonus

DoubleVerify; New York (NY); Presencial; USD 54.000 - 96.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus/commission

Equity

Benefits

Descripción de la vacante

DoubleVerify, a leading software platform for digital media measurement, is seeking an Account Manager in New York to service top client relationships, oversee campaigns, reporting and billing. You will partner with Sales, Implementation, Product, Engineering and Finance to deliver world-class service and expand the DV product footprint.

Required: 2–4 years in online advertising, strong Excel and PowerPoint skills, and a proven ability to manage multiple priorities under pressure.

Formación

• 2-4 years overall work experience.
• 1-2 years of experience in Sales or Account Management with a deep understanding of the online advertising industry.
• Bachelor’s Degree from an accredited institution.
• Exceptional command of Microsoft Excel and PowerPoint.
• Direct experience working at an advertising agency, publisher, ad network or DSP.
• Experience with Ad Serving technology.
• Comprehensive understanding the online media marketplace.
• Experience managing online media products and technologies such as experience with creative trafficking, campaign management, or ad serving.
• Self-motivated, independent thinker and a team player, who will hit the ground running.
• Proven ability to handle multiple deliverables with tight deadlines, manage competing priorities, and consistently perform in high-pressure environments.
• Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels.
• Ability to interact and communicate effectively with all levels of management including senior executive level.
• Organized with a rigorous attention to detail, drive for excellence, and a positive 'can-do' approach.
• Passion and desire to play a key role in driving a new business to success in the advertising technology space.

Responsabilidades

• Deliver Operational Excellence and superior service across your accounts.
• Establish contact reports including QBR delivery, Monthly office hours, feature update meetings and education sessions.
• Have strategic conversations during all applicable client touch points and regularly update manager with new information.
• Execute against and maintain Strategic Account Plan for all Top Tier advertisers in your portfolio and review status monthly.
• Keep abreast of industry and client news for Top Tier clients and proactively provide suggestions for optimizations and new product/feature opportunities.
• Identify common questions, trends and challenges; establish an action plan to improve knowledge retention for specific clients.
• Customer Retention throughout the year; identify churn risks and escalate appropriately.
• Time Management & Efficient Task Completion; perform monthly audits and maintain dashboards.
• Upload all client related documents in Salesforce and complete internal trackers within timeframes.

Conocimientos

Communication

Organization

multitasking

Educación

Bachelor’s Degree

Herramientas

Microsoft Excel

PowerPoint

Descripción del empleo

DoubleVerify, a leading software platform for digital media measurement, is seeking an Account Manager in New York to service top client relationships, oversee campaigns, reporting and billing. You will partner with Sales, Implementation, Product, Engineering and Finance to deliver world-class service and expand the DV product footprint.

Required: 2–4 years in online advertising, strong Excel and PowerPoint skills, and a proven ability to manage multiple priorities under pressure.