Strategic Accounts VP, Jumbo Group

Garner Health; Oregon; Hybrid; USD 320,000 - 350,000; Full time

Benefits offered by this job

Equity incentives

Flexible PTO

Medical/Dental/Vision

Job summary

Garner Health is seeking a Strategic Accounts VP to lead retention and upsell for jumbo employer clients (5,000+ lives). You’ll act as a trusted partner on plan design, cost trends, and performance, driving Net Revenue Retention and key KPIs for a high-value book of business.

The role is remote-friendly with travel up to 25% to our HQ and beyond. You will collaborate with account managers, product, data, and technology teams to deliver customized ROI reports and strategic insights that prove

Qualifications

• 10+ years of experience in a commercially-oriented account management or sales role in the employee benefits space.
• Deep health plan design and benefits knowledge, including experience advising jumbo employer clients on benefits strategy and cost performance.
• Proven results of achieving retention and upsell targets year over year.
• A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside.
• Excellent communication and presentation skills.
• Problem solver in ambiguous situations.
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Responsibilities

• Own the process to retain and upsell some of Garner's jumbo employer clients (5,000+ lives).
• Collaborate with account managers to ensure important clients have an excellent experience.
• Become our client's trusted strategic partner on plan design, bending cost trends and driving plan performance.
• Establish and manage some of the most important strategic broker and client relationships.
• Monitor overall client health and execute strategic plans to proactively address key account risks.
• Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer's health plan and members.
• Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner

Skills

Strategic accounts management

Health benefits knowledge

Sales & upsell

Client relationship

Executive communication

Job description

What you'll be part of

Garner is on a mission to transform the U.S. healthcare system — and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare "win win" — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We are seeking an exceptional Strategic Accounts VP to join our Strategic Accounts team. This role will report to the jumbo market leader. This role is critical for retaining and upselling some of Garner's jumbo employer clients (5,000+), ensuring they have an excellent experience and achieve expected results. The VP becomes a trusted strategic partner on plan design, bending cost trends, and driving plan performance, ultimately driving improved Net Revenue Retention and other KPIs for their book of business.

Where you will work:

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Travel up to 25% of the time is expected.

What you will do:

• Own the process to retain and upsell some of Garner's jumbo employer clients (5,000+ lives)
• Collaborate with account managers to ensure important clients have an excellent experience
• Become our client's trusted strategic partner on plan design, bending cost trends and driving plan performance
• Establish and manage some of the most important strategic broker and client relationships
• Monitor overall client health and execute strategic plans to proactively address key account risks
• Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer's health plan and members
• Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner

The ideal candidate has:

• 10+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
• Deep health plan design and benefits knowledge, including experience advising jumbo employer clients on benefits strategy and cost performance
• Proven results of achieving retention and upsell targets year over year
• A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
• Excellent communication and presentation skills
• Problem solver in ambiguous situations
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Compensation Transparency:

The target salary range (inclusive of base and bonus) for this position is $320,000 - $350,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to .

Equal Employment Opportunity:

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at .