Strategic Accounts Receivable & Collections Specialist

SERVPRO of Vacaville / Dixon; Monticello (IL); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Insurance

Kavira Health Benefit

HSA (if enrolled in health insurance)

Dental insurance

Retirement Plan

Free Life Insurance coverage

Short term disability

Accident Insurance

Critical Care Insurance

Employee Resource Group

Job summary

SERVPRO seeks an Accounts Receivable Specialist to manage invoicing, collections and cash flow for the local team in Monticello, IL. You will handle 30/60/90 day past due accounts, respond to billing inquiries, and maintain accurate receivable records with a high level of attention to detail.

The role is full-time and hourly, with responsibilities spanning month-end close support and collaboration with sales and customer service to resolve payment issues.

Qualifications

• 3–5 years of collections experience.
• Experience in a call center environment preferred.
• Advanced Excel knowledge and ability to create and review complex spreadsheets.

Responsibilities

• Generate and send invoices to customers accurately and on time.
• Provide accounts receivable, credit and collections support; pursue 30/60/90 day past due accounts.
• Support legal collections involving travel to site or court appearances as required.
• Respond promptly to billing questions from customers, sales team and management.
• Collaborate with sales and customer service to resolve payment issues; assist with month-end closing.
• Monitor accounts to identify outstanding balances and follow up on overdue payments.

Skills

Collections

Excel proficiency

Customer service

Time management

Education

High school diploma/GED

College degree preferred

Tools

Excel

Job description

SERVPRO seeks an Accounts Receivable Specialist to manage invoicing, collections and cash flow for the local team in Monticello, IL. You will handle 30/60/90 day past due accounts, respond to billing inquiries, and maintain accurate receivable records with a high level of attention to detail.

The role is full-time and hourly, with responsibilities spanning month-end close support and collaboration with sales and customer service to resolve payment issues.