Strategic Accounts Receivable & Collections Specialist

Watershed-Foods; Bloomington (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

Watershed-Foods is seeking an Accounts Receivable & Collections Specialist to join our accounting team. You will manage customer accounts, proactively collect outstanding balances, and investigate deductions, ensuring timely resolution of issues.

You will collaborate with the Billing Specialist and cross-functional teams, maintain accurate records in our ERP, and strive to improve cash flow through diligent collections and process enhancements.

Qualifications

• High school diploma or equivalent.
• 2+ years of accounts receivable, collections, or related finance experience preferred.
• Experience with ERP or accounting software.
• Strong MS Excel and office applications skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Manage an assigned portfolio of customer accounts.
• Monitor aging and proactively contact customers on past-due invoices.
• Investigate deductions, chargebacks, short payments, and disputed invoices.
• Collaborate with Sales, Customer Service, Shipping, Billing and other departments to resolve issues.
• Prepare customer statements and aging reports as needed.
• Escalate unresolved issues to management as appropriate.
• Maintain accurate customer records and collection notes in the ERP system.

Skills

Accounts receivable

Customer communications

Analytical skills

Attention to detail

Time management

Microsoft Excel

ERP systems

Problem-solving

Prioritization

Education

High school diploma or equivalent

Tools

ERP software

Job description

Watershed-Foods is seeking an Accounts Receivable & Collections Specialist to join our accounting team. You will manage customer accounts, proactively collect outstanding balances, and investigate deductions, ensuring timely resolution of issues.

You will collaborate with the Billing Specialist and cross-functional teams, maintain accurate records in our ERP, and strive to improve cash flow through diligent collections and process enhancements.