Strategic Accounts Manager – Hybrid & Growth

InComm Payments; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Employee referral bonus program

Job summary

InComm Payments seeks an Account Manager II to be a key operational partner, grow an assigned book of business, and drive client success in a hybrid role. You will collaborate with Sales, Operations, Product, Technology, and Finance to deliver strategic initiatives and measurable outcomes.

The ideal candidate has 3+ years in account management within fintech or software, strong relationship and analytical skills, and comfort navigating fast-paced environments. Travel up to 10% may be required.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3+ years in account management or related field.
• Experience in technology, payments, fintech, software, eCommerce, or digital commerce preferred.
• Knowledge of gift card products and fulfillment solutions preferred.

Responsibilities

• Account Management & Client Success: serve as primary day-to-day contact for assigned accounts and manage client expectations.
• Operational Execution & Program Management: coordinate activities, initiatives, and reporting across accounts.
• Lead cross-functional efforts with Sales, Operations, Product, Technology, Marketing, Finance and Legal.
• Analyze sales performance, customer trends, and provide dashboards and updates for leadership.
• Travel up to 10% for client meetings and events.

Skills

Project management

Relationship management

Client-facing communication

Analytical thinking

Strategic thinking

Time management

Problem solving

Presentation skills

Education

Bachelor's degree or equivalent

Tools

CRM systems

Excel

PowerPoint

Job description

InComm Payments seeks an Account Manager II to be a key operational partner, grow an assigned book of business, and drive client success in a hybrid role. You will collaborate with Sales, Operations, Product, Technology, and Finance to deliver strategic initiatives and measurable outcomes.

The ideal candidate has 3+ years in account management within fintech or software, strong relationship and analytical skills, and comfort navigating fast-paced environments. Travel up to 10% may be required.