Strategic Accounts Lead | Remote & Flexible Hours

New Engen; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Remote or hybrid work environment

Unlimited PTO

Comprehensive medical, dental, vision,

Life & AD&D insurance

401(k) with company match

Paid parental leave & family support

Pet care perks & insurance

Learning & career development programs

Commuter & transit benefits

Exclusive employee discounts

Job summary

New Engen’s in-house Donut Studios is seeking a detail‑driven account support professional to help manage day‑to‑day client needs, coordinate creative workflows, and translate performance insights into action.

You’ll work with Account Strategists and creative teams across Meta, TikTok, Pinterest, and Snap, ensuring campaigns stay on schedule, reports are polished, and learning from tests drives optimization.

Qualifications

• 3–5 years of agency or in-house paid social marketing experience (Meta, TikTok, Pinterest, Snap).
• Strong organizational skills and attention to detail with the ability to manage multiple projects.
• Excellent communicator with collaborative, proactive approach.
• Familiarity with sports betting or tech clients is a plus.

Responsibilities

• Support client relationships and account execution.
• Coordinate creative workflows and deliverables.
• Translate performance insights into actionable recommendations.
• Support creative testing and optimization efforts.
• Prepare client-facing reports and presentations.
• Drive organization and follow-through.

Skills

Agency experience

Paid social

Organization

Communication

Collaboration

Google Suite

Slack

Sports betting / tech clients

Tools

Google Suite

Slack

Job description

New Engen’s in-house Donut Studios is seeking a detail‑driven account support professional to help manage day‑to‑day client needs, coordinate creative workflows, and translate performance insights into action.

You’ll work with Account Strategists and creative teams across Meta, TikTok, Pinterest, and Snap, ensuring campaigns stay on schedule, reports are polished, and learning from tests drives optimization.