Strategic Accounts Lead — Industrial Imaging

ITW; Rogers (MN); On-site; USD 75,000 - 95,000; Full time

Job summary

North Star Imaging (NSI), part of Illinois Tool Works (ITW), seeks a Business Development Manager to lead strategic accounts and grow revenue in industrial CT and X-ray imaging. You will partner with NSI engineers to scope projects, prepare quotes, and guide customers from kickoff to final results, with up to 50% travel across the U.S.

and internationally. The role requires 6+ years of technical sales experience, strong written and verbal communication, CRM proficiency, and willingness to

Qualifications

• 6+ years of experience in technical customer-facing roles, business development, or complex solution sales.
• Experience with industrial CT, digital radiography, NDT, or metrology services strongly preferred.
• Proven history of growing key accounts and meeting or exceeding sales targets.
• Strong ability to interpret technical information, engineering drawings, specifications, and standards.
• Exceptional written and verbal communication and presentation skills.
• Advanced proficiency with software applications and computer systems, including CRM tools.
• High attention to detail, independent decision-making, and professionalism.
• Valid driver’s license and passport (or ability to obtain one) for international travel.
• Willingness to complete NSI-provided specialized technical training.

Responsibilities

• Own and grow a portfolio of key accounts as their primary point of contact.
• Identify new opportunities, strengthen long-term relationships, and expand adoption of NSI’s full suite of CT, X-ray, and inspection services.
• Partner with customer engineering and quality teams to understand their inspection challenges, then work with NSI applications engineers and technicians to scope scanning approaches, define deliverables, and prepare accurate quotes.
• Oversee customer visits during scanning projects and ensure seamless support from kickoff through final results.
• Travel up to 50% to customer sites across the U.S. and internationally.
• Develop and execute annual sales plans, maintain an accurate pipeline, and forecast, and deliver quarterly progress updates to leadership.
• Contribute to technical documentation, manuals, and work instructions that support continuous improvement.
• Adhere to NSI’s waste management and recycling policies.

Skills

Technical sales

CRM proficiency

Communication skills

Travel-ready

Tools

CRM software

Job description

North Star Imaging (NSI), part of Illinois Tool Works (ITW), seeks a Business Development Manager to lead strategic accounts and grow revenue in industrial CT and X-ray imaging. You will partner with NSI engineers to scope projects, prepare quotes, and guide customers from kickoff to final results, with up to 50% travel across the U.S.

and internationally. The role requires 6+ years of technical sales experience, strong written and verbal communication, CRM proficiency, and willingness to