Strategic Accounts Growth Manager

Socket.dev; Delafield (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Socket.dev is seeking a dedicated client solutions lead to manage a portfolio of accounts, drive revenue growth, and ensure client onboarding and satisfaction. Reporting to the VP of Client Solutions, you will safeguard profitability through relationship building, thoughtful problem-solving, and cross-functional collaboration.

In this role you will monitor account performance, prepare profitability reports, identify new opportunities, and guide teams to deliver strategic transportation and

Qualifications

• Bachelor’s degree required.
• 3–5 years of related experience in 3PL; more years may be substituted.
• Excellent critical thinking and problem solving skills.

Responsibilities

• Build trust with new clients to enable onboarding and smooth exit from implementation phase.
• Grow or maintain key accounts, retaining relationships across locations and levels.
• Determine business review needs and execute reviews.
• Analyze customer insights using data to identify trends affecting volume and profitability.

Skills

Critical thinking

Problem solving

Organizational skills

English proficiency

Education

Bachelor’s degree

Tools

TMS

Power BI

Excel Pivot Tables

Job description

Socket.dev is seeking a dedicated client solutions lead to manage a portfolio of accounts, drive revenue growth, and ensure client onboarding and satisfaction. Reporting to the VP of Client Solutions, you will safeguard profitability through relationship building, thoughtful problem-solving, and cross-functional collaboration.

In this role you will monitor account performance, prepare profitability reports, identify new opportunities, and guide teams to deliver strategic transportation and