Strategic Accounts Growth Leader

HelpSystems LLC; Eden Prairie (MN); In loco; USD 150.000 - 170.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) plan

Flexible PTO

Tuition reimbursement

ID Theft Protection

Descrizione del lavoro

Fortra is seeking a Strategic Account Manager to strengthen relationships and drive revenue within major existing accounts. You will own retention, negotiate expansions, and lead quarterly business reviews with senior stakeholders across business and technical teams.

The role requires strong solution knowledge, exceptional communication, and proven success closing multi-stakeholder opportunities. Travel may be required as you protect recurring revenue and pursue growth across strategic accounts.

Competenze

• Bachelor's degree required or equivalent professional experience.
• Five or more years of enterprise cybersecurity, technology, SaaS, or managed services sales experience, preferably with strategic accounts.
• Proven success meeting or exceeding quota and closing complex opportunities involving multiple stakeholders.
• Experience owning retention and renewal motions, expansion opportunities, and greenfield or new-logo sales.
• Experience developing account and territory plans, qualifying opportunities, managing competitive sales cycles, and maintaining reliable forecasts.
• Strong consultative selling skills, including discovery, solution positioning, business‑case development, and translating customer needs into measurable value.
• Experience engaging executive, technical, procurement, contracting, and other decision-makers throughout a complex sales process.
• Excellent presentation, negotiation, written and verbal communication, and cross‑functional leadership skills.
• Experience partnering with sales engineers, product specialists, customer success, delivery teams, and channel partners.
• Proficiency with CRM systems and disciplined pipeline, opportunity, account, and forecast management.

Mansioni

• Build strong relationships with key stakeholders at Strategic Accounts, including owners, technical teams, procurement, sponsors, and senior decision-makers.
• Own retention and renewal plans for Strategic Accounts, identifying risks and coordinating mitigation actions to protect recurring revenue.
• Monitor account health, customer sentiment, contract milestones, and renewal timelines; maintain clear action plans for at-risk accounts.
• Schedule and present Quarterly Business Reviews to key stakeholders at Strategic Accounts.
• Build internal alignment and action plans to address issues affecting renewal or additional sales.
• Identify and qualify expansion opportunities within Strategic Accounts, including customer requirements and procurement timelines.
• Develop and execute account and territory plans mapping priorities, stakeholders, whitespace, and solution opportunities.
• Connect customer priorities to measurable value and Falcon solution fit across Fortra offerings.
• Pursue greenfield opportunities with new prospects and within uncovered units or regions.
• Follow up on leads and inbound requests from Strategic Accounts and prospective customers.
• Lead the sales process from discovery to close, coordinating with teams for deployment and adoption.
• Coordinate with partners on joint account and opportunity strategies as applicable.
• Maintain accurate pipeline activity, account plans, renewal forecasts, and sales forecasts in CRM.

Conoscenze

Strategic sales

Negotiation

Relationship management

Solution selling

Forecasting

Communication

Cross-functional leadership

CRM proficiency

Travel willingness

Formazione

Bachelor's degree or equivalent

Strumenti

CRM system

Descrizione del lavoro

Fortra is seeking a Strategic Account Manager to strengthen relationships and drive revenue within major existing accounts. You will own retention, negotiate expansions, and lead quarterly business reviews with senior stakeholders across business and technical teams.

The role requires strong solution knowledge, exceptional communication, and proven success closing multi-stakeholder opportunities. Travel may be required as you protect recurring revenue and pursue growth across strategic accounts.