Strategic Accounts Growth Lead

Unduit Llc.; Lisle (IL); On-site; USD 90,000 - 150,000; Full time

Job summary

Unduit is seeking an experienced Strategic Account Manager to drive growth and retention for key clients. You will be the primary liaison between the Unduit platform and high-value accounts, developing strong relationships with executives and coordinating across product, sales, and CS teams.

The role focuses on expanding usage, renewing contracts, and delivering measurable ROI for customers while advocating for their needs within the company.

Qualifications

• 5+ years of experience in account management, customer success, or sales in a SaaS environment.
• Proven track record of managing and growing strategic accounts.
• Strong business acumen with understanding of SaaS products and industry challenges.
• Exceptional communication and presentation skills, able to engage with C-level executives.
• Analytical mindset with ability to translate data into actionable insights.

Responsibilities

• Develop and execute account plans to expand usage and drive upsell/cross-sell opportunities.
• Drive renewals by demonstrating ongoing value and ROI from the Unduit platform.
• Serve as the primary contact for assigned strategic accounts and build trust with executives.
• Collaborate with sales to negotiate contracts, renewals, and expansions.
• Provide feedback to product and success teams to improve value delivery.
• Analyze customer data to identify opportunities for value creation and expansion.

Skills

Account management

Customer success

SaaS knowledge

Executive communication

CRM proficiency

Education

Bachelor’s degree in Business/Marketing or related field

MBA is a plus

Tools

HubSpot

Analytics tools

Job description

Unduit is seeking an experienced Strategic Account Manager to drive growth and retention for key clients. You will be the primary liaison between the Unduit platform and high-value accounts, developing strong relationships with executives and coordinating across product, sales, and CS teams.

The role focuses on expanding usage, renewing contracts, and delivering measurable ROI for customers while advocating for their needs within the company.