Strategic Accounts Executive, Enterprise SaaS

Videa; Boston (MA); On-site; USD 170,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation and equity

Unlimited PTO

100% company-paid dental and vision

Job summary

Videa, a health technology company, is hiring a Senior Strategic Account Manager to own Videa's most strategic DSO relationships and set the standard for executive engagement as the company scales. You will partner with the CEO, CRO, Product, Engineering, Finance, and Clinical to ensure commitments matter and are delivered.

You will lead cross‑functional programs, define account strategy, and drive retention and expansion across a small portfolio of strategic customers, with a clear path to

Qualifications

• 7+ years managing large, executive-level customer relationships in enterprise SaaS, health tech, or similar regulated environments.
• Proven ability to turn around stalled or underperforming accounts and articulate what changed and why.
• Real program and project management discipline—plan, sequence, and drive cross-functional work to completion.
• Executive presence that travels, credible with C-suite sponsors and frontline clinicians.
• Commercial fluency—comfortable negotiating terms and driving revenue outcomes without owning negotiation.
• Experience building structure and discipline into a relationship or process where little existed before.

Responsibilities

• Own end-to-end relationship and account strategy for a small portfolio of Videa's most strategic DSO partners.
• Build and evolve long-term account plans to deepen trust, expand adoption, and position Videa as an indispensable partner.
• Represent accounts at the executive level internally and communicate roadmap with clarity and credibility.
• Lead cross-functional program leadership with Engineering, Product, and Clinical to ensure commitments are met.
• Establish executive reviews, account plans, and reporting for leadership visibility into account health.

Skills

Executive relationships

Program management

Cross-functional collaboration

Commercial fluency

Executive presence

DSO/healthcare experience

Contract terms awareness

Job description

Videa, a health technology company, is hiring a Senior Strategic Account Manager to own Videa's most strategic DSO relationships and set the standard for executive engagement as the company scales. You will partner with the CEO, CRO, Product, Engineering, Finance, and Clinical to ensure commitments matter and are delivered.

You will lead cross‑functional programs, define account strategy, and drive retention and expansion across a small portfolio of strategic customers, with a clear path to