Strategic Accounts Director — Web Platform Lead (Contract)

Monks; Los Angeles (CA); On-site; USD 96,000 - 110,000; Part time

Job summary

Monks is seeking an Account Director for a major tech client on a contract through the end of 2026. You will lead day-to-day client partnerships, drive platform initiatives, and oversee strategy and delivery across UX, content, and production.

The ideal candidate has 7+ years in fast-paced marketing programs, experience with large web platform redesigns (Rainfocus/Swoogo), and strong stakeholder & financial oversight. This role offers an hourly rate and opportunity to shape high-impact work.

Qualifications

• 7+ years of experience in a fast-paced client-side or agency environment leading marketing programs and strategic initiatives.
• Experience leading complex, large-scale website redesign or platform overhaul projects (specifically with tools like Rainfocus, Swoogo, or similar event/registration platforms).
• Demonstrated experience navigating and aligning multiple, high-level client stakeholders across different teams to drive unified strategic decisions.
• Proven ability to manage complex Statements of Work (SOWs), develop pricing models for multi-phase projects, and provide rigorous financial oversight and reporting throughout a project lifecycle.
• A self-starter with excellent written and verbal communication skills, analytical problem-solving abilities, and extreme attention to detail.
• A tech-forward mindset with a strong foundation in AI literacy and an openness to leverage emerging technologies to optimize creative and operational workflows.

Responsibilities

• Account & Project Leadership: Lead the day-to-day client relationship, building strong, trusted partnerships and aligning internal teams around a unified approach.
• Operational Excellence & Delivery: Drive program approaches, scope, and timelines while fostering cross-functional alignment and maintaining clear communication cadences.
• UX Strategy, Project Leadership & Delivery: Lead the overall UX strategy for the web platform transition and oversee project timeline, milestones, and deliverables.
• Scope, Financial Governance & Alignment: Build pricing models & SOWs for subsequent design and development phases requiring separate funding, and provide financial oversight for the workstream.
• Strategic Storytelling & Creative Quality: Synthesize strategic inputs into cohesive narratives and champion high-quality creative work.
• Support Organic Growth: Identify and support organic growth opportunities within the client organization.

Skills

Account leadership

Stakeholder management

Executive communication

Financial oversight

AI literacy

Problem solving

Attention to detail

Tools

Rainfocus

Swoogo

Job description

Monks is seeking an Account Director for a major tech client on a contract through the end of 2026. You will lead day-to-day client partnerships, drive platform initiatives, and oversee strategy and delivery across UX, content, and production.

The ideal candidate has 7+ years in fast-paced marketing programs, experience with large web platform redesigns (Rainfocus/Swoogo), and strong stakeholder & financial oversight. This role offers an hourly rate and opportunity to shape high-impact work.