Strategic Account Director — Web Platform Leader (Contract)

Monks; Portland (OR); On-site; USD 96,000 - 110,000; Full time

Job summary

Monks is seeking an Account Director for a contract role through the end of 2026. You will lead the day-to-day client relationship, drive a major web platform overhaul, and align internal teams on strategy and execution.

You will partner with senior stakeholders to deliver on client goals while ensuring strong financial oversight and program delivery. The ideal candidate brings 7+ years of experience in fast-paced environments, expertise in large-scale platform projects, and a proactive,

Qualifications

• 7+ years in a fast-paced client-side or agency environment leading marketing programs and strategic initiatives.
• Experience leading complex, large-scale website redesign or platform overhaul projects (specifically with tools like Rainfocus, Swoogo, or similar event/registration platforms).
• Demonstrated experience navigating and aligning multiple, high-level client stakeholders across different teams (e.g., Marketing, Product, Events) to drive unified strategic decisions.
• Proven ability to manage complex Statements of Work (SOWs), develop pricing models for multi-phase projects, and provide rigorous financial oversight and reporting throughout a project lifecycle.
• A self-starter with excellent written and verbal communication skills, analytical problem-solving abilities, and extreme attention to detail.
• A tech-forward mindset with a strong foundation in AI literacy and an openness to leverage emerging technologies to optimize creative and operational workflows.

Responsibilities

• Lead the day-to-day client relationship and serve as the central strategic, client-facing, and project management lead for key initiatives, including a major web platform overhaul.
• Drive program approaches, scope, and timelines while maintaining clear communication cadences for seamless delivery.
• Lead the overall UX strategy for the web platform transition and coordinate cross-functional teams.
• Build pricing models and SOWs for subsequent design and development phases requiring separate funding, ensuring alignment with business goals.
• Synthesize strategic inputs into cohesive narratives and champion high-quality creative work.
• Identify and support organic growth opportunities within the client organization.

Skills

Client leadership

Stakeholder management

Strategic thinking

Financial oversight

Pricing & SOWs

Communication

AI literacy

Tools

Rainfocus

Swoogo

Job description

Monks is seeking an Account Director for a contract role through the end of 2026. You will lead the day-to-day client relationship, drive a major web platform overhaul, and align internal teams on strategy and execution.

You will partner with senior stakeholders to deliver on client goals while ensuring strong financial oversight and program delivery. The ideal candidate brings 7+ years of experience in fast-paced environments, expertise in large-scale platform projects, and a proactive,