Strategic Accounts Coordinator - Gas Services

Irby Utilities; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Plan

Competitive Medical Plans

Paid Time Off

Paid Holidays

Floating Holiday

On Demand Pay

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Disability Insurance

Life Insurance

Job summary

Irby Utilities seeks a Strategic Accounts Coordinator to drive profitability and efficiency across core accounts. You will field calls, research on customers, provide solutions, and coordinate deliveries to grow business and maximize customer satisfaction.

Candidates should have sales or sales administration experience, strong communication, and the ability to work on-site during emergencies outside regular hours. A bachelor’s degree is preferred.

Qualifications

• Knowledge and experience in sales and/or sales administration.
• Strong computer skills including Microsoft Office, ERP systems, CRM systems.
• Proven ability to research, analyze and critically review information.

Responsibilities

• Manage key accounts portfolio by building strong, long-term relationships and analyzing customer data.
• Aim to grow revenue and margin; monitor sales performance metrics for assigned accounts.
• Communicate regularly with major customers and account managers to solicit orders and convey Irby capabilities.
• Liaise between key customers and internal stakeholders, including branches, management, and outside salesforce.
• Suggest solutions to meet customer needs and resolve challenges.
• Establish relationships with vendors and purchasing teams to aid materials sourcing.
• Develop personal knowledge of general and specialty merchandise to assist customers and staff.

Skills

Sales experience

CRM systems

Research & analysis

Multitasking

Communication

Presentation skills

Education

Bachelor’s degree

Tools

ERP systems

Job description

Your next career opportunity

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Your next career opportunity

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Strategic Accounts Coordinator

After 95 years of dedicated service and top-echelon experience, Irby Utilities has established itself as one of the 3 largest electrical utility distribution companies in the United States. Our size and reputation will enable you to realize both your financial and professional ambitions, and our work is meaningful to our local, state, and national communities.

As a Strategic Accounts Coordinator, you will be an instrumental contributor towards establishing profitability and efficiency. Whether you are fielding calls, researching on a customer’s behalf, providing solutions, or scheduling deliveries, our SAC’s work closely across departments to grow the business and ensure maximum customer satisfaction.

What you’ll do:

• Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions
• Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.
• Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and convey Irby capabilities, and determine competitive price levels.
• Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.
• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs and resolve challenges.
• Establish relationships with key vendors and purchasing teams to aid the securing of materials.
• Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

What you need:

• Knowledge and experience in sales and/or sales administration
• Strong computer skills including Microsoft Office, ERP systems, CRM systems
• Proven ability to research, analyze and critically review information.
• Ability to multi-task, prioritize, and work efficiently
• Possess a curious naturewith the drive to learn, develop, and continuously grow
• Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public
• Availability and willingness to work on-site during emergencies, including severe storms or power outages, outside of regular business hours

What We Prefer

• Professional sales/customer service experience (2+ years)preferred
• Bachelor’s degree

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

• 401K Plan
• Competitive Medical Plans (medical, dental, and vision)
• Paid Time Off
• Paid Company Holidays
• Floating Holiday
• On Demand Pay
• Flexible Spending Accounts (Health and Dependent Care)
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Long-term and Short-term Disability
• Life Insurance

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

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Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail]. To learn more, https://www.eeoc.gov/equal-employment-opportunity-laws