Strategic Accounts Coordinator - Client Ops & Growth

Inw Group; Tempe, Northern (AZ, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

INW Phoenix Formulations is seeking an experienced Accounts Manager to develop strong relationships with customers and executives, ensuring timely production and delivery of nutritional supplements. The role emphasizes proactive problem solving, accurate pricing, and cross-functional collaboration to maximize customer value.

The candidate will manage accounts with high revenue potential, coordinate RFQ processes, and maintain product documentation while delivering exceptional customer service in

Qualifications

• BA/BS degree in Business Administration, Sales, Project Management or equivalent work experience.
• Ability to communicate and influence credibly at all levels, including executives.
• Proficiency with CRM software and Microsoft Office suite (Excel, Outlook).
• Strong arithmetic and data accuracy skills.

Responsibilities

• Communicate with customers and internal departments to answer questions and process orders.
• Understand customer needs and how they relate to company capabilities.
• Propose solutions to build long-lasting partnerships and generate new sales.
• Lead as the main point of contact for all customer account matters.
• Prepare and price RFQ responses and coordinate shipments and deliveries.
• Forecast and report on account metrics such as sales results.

Skills

CRM software

Customer service

Relationship building

Negotiation

Time management

Education

BA/BS degree in Business Administration or related field

Equivalent work experience

Tools

CRM software

Microsoft Office

Excel

Outlook

Job description

INW Phoenix Formulations is seeking an experienced Accounts Manager to develop strong relationships with customers and executives, ensuring timely production and delivery of nutritional supplements. The role emphasizes proactive problem solving, accurate pricing, and cross-functional collaboration to maximize customer value.

The candidate will manage accounts with high revenue potential, coordinate RFQ processes, and maintain product documentation while delivering exceptional customer service in