Strategic Account Supervisor – Hybrid, Integrated Campaigns

Unfold Agency, Inc.; Culver City (CA); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

401K

Flexible Time-Off (FTO)

Holiday Flex Time

Education stipend

Fitness stipend

Employee referral program

Kitchen and office perks

Job summary

UNFOLD is a digital creative agency in Los Angeles seeking an Account Supervisor to lead day-to-day management of complex client accounts. You will guide integrated recommendations, manage timelines, scopes, and budgets, and ensure alignment with business objectives and audience insights.

The ideal candidate has 4-6+ years in marketing or integrated agency environments, with strong client relationship skills and a proactive, strategic mindset for cross-functional collaboration across strategy,

Qualifications

• Bachelor's degree or equivalent professional experience.
• 4-6+ years of experience in marketing, advertising, entertainment, social, or an integrated agency environment.
• Experience managing client relationships and leading multiple projects simultaneously.
• Proactive, high-level, and strategic thinker who can anticipate needs, identify opportunities, and help guide solutions.
• Strong understanding of integrated marketing and campaign development.
• Excellent project management, communication, presentation, and relationship-building skills.
• Ability to manage budgets, timelines, scopes, and competing priorities.

Responsibilities

• Serve as a day-to-day client lead across key business priorities and ongoing initiatives, building trusted relationships and maintaining a strong understanding of client objectives and needs.
• Lead and participate in client-facing meetings including status calls, kickoffs, creative reviews, working sessions, presentations, and stakeholder check-ins.
• Build strong client relationships through clear communication, responsiveness, strategic guidance, and consistent follow-through.
• Independently lead projects and multiple workstreams from kickoff through delivery, ensuring alignment across client and internal stakeholders.
• Oversee meeting recaps, action items, timelines, approvals, and ongoing communication across teams, ensuring clear ownership and accountability.
• Translate client feedback, shifting priorities, and incoming requests into clear internal direction and actionable next steps.
• Partner with strategy, creative, analytics, community, production, media, and PM teams to develop integrated recommendations and guide campaign development and execution.
• Bring proactive, strategic thinking to client challenges and opportunities, helping connect day-to-day work to broader business and marketing objectives.
• Ensure work stays aligned to client objectives, audience insights, campaign strategy, and overall project goals while maintaining a strong understanding of integrated marketing and campaign development.
• Proactively identify and resolve workflow, communication, or delivery challenges to maintain momentum across projects.
• Demonstrate a collaborative leadership style, effectively bringing together cross-functional teams and helping drive alignment and decision-making.

Skills

Client relationship management

Cross-functional collaboration

Project management

Strategic thinking

Communication

Budgeting & forecasting

Organization

Attention to detail

Entertainment industry experience

Google Workspace proficiency

Presentation skills

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Job description

UNFOLD is a digital creative agency in Los Angeles seeking an Account Supervisor to lead day-to-day management of complex client accounts. You will guide integrated recommendations, manage timelines, scopes, and budgets, and ensure alignment with business objectives and audience insights.

The ideal candidate has 4-6+ years in marketing or integrated agency environments, with strong client relationship skills and a proactive, strategic mindset for cross-functional collaboration across strategy,