Strategic Account Manager - US

QbDVision, Inc.; New Jersey; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Sales incentive plan

Equity opportunities

Unlimited PTO

Laptop provided

Job summary

QbDVision, Inc. is seeking a Strategic Account Manager to drive new customer growth and deepen relationships with a portfolio of global pharma and biotech clients.

You will lead sales initiatives, partner with pre-sales and product teams, and craft solutions that fit complex CMC workflows while expanding licenses and services. You will manage RFP/RFI responses, stay ahead of industry trends, and travel up to 30% of the time to client sites and industry events, building executive relationships

Qualifications

• 5+ years relevant domain experience in pharmaceutical/biotech CMC, process development, and commercial manufacturing
• 7+ years management consulting experience within pharma domains or leading technology transformations
• Proven experience originating a large, steady sales pipeline
• Experience leading RFI/RFP responses and coordinating cross-functionally
• Experience implementing CMC or CMC-adjacent technology solutions in pharma
• Strong executive communication skills and executive presence
• Willingness to travel frequently in your territory

Responsibilities

• Developing and implementing a territory sales plan aligned to growth ambitions
• Maintaining a consistent pipeline of prospects through networking and industry research
• Partnering with Pre-Sales Product Specialists for tailored software demonstrations
• Collaborating with Marketing to originate opportunities and boost pipeline
• Developing persuasive responses to RFPs/RFIs highlighting value and differentiation
• Collaborating with Product Specialists to align solutions with scientific workflows
• Growing presence at named accounts and originating engagements across development and manufacturing
• Traveling to customer sites as needed (30% of time) and attending industry events (20%)

Skills

Executive communication

Strategic account management

Relationship building

Sales leadership

Lead generation

Travel readiness

Education

Degree in a scientific or engineering discipline

Job description

About The Role

We are looking for a Strategic Account Manager motivated to drive new customer growth and build relationships with a portfolio of existing global pharma and biotech customers to help further drive expansion and revenue growth. We are looking for a Strategic Account Manager motivated to drive new customer growth and build relationships with a portfolio of existing global pharma and biotech customers to help further drive expansion and revenue growth.

What You'll Own

• Sales & Revenue Generation
  • Developing and implementing a territory sales plan aligned to our company's growth ambitions
  • Maintaining a consistent pipeline of prospects through networking, referrals, industry research, etc
  • Partnering with Pre-Sales Product Specialists to provide comprehensive software demonstrations tailored to specific prospect needs and workflows within CMC and related areas
  • Collaborate closely with the Marketing team to discover and originate new opportunities, and create engaging thought leadership that sparks meaningful pipeline conversations and boost territory growth
  • Developing detailed and persuasive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), highlighting our business value, solution strengths, and differentiation
  • Collaborating with Product Specialists to understand prospect requirements and design optimal solution architectures that align with their scientific workflows
  • Growing the overall business and presence at named accounts, originating new engagements across pharmaceutical development and commercial manufacturing
• Solution Expertise:
  • Maintaining an understanding of our platform's features, functionality, and technical architecture
  • Possessing and/or developing an understanding of and subsequently maintaining expertise in pharmaceutical and biotechnology development and manufacturing workflows; particularly CMC and related software solutions (e.g., LIMS, ELN, MES, RIM, ERP)
  • Staying current on industry trends, emerging technologies, and the competitive landscape within the pharma/biotech SaaS space
  • Articulating the value proposition of our platform in the context of customer-specific scientific and business challenges
• Content and Tool Development:
  • Contributing to the development of technical sales collateral, including demo scripts, presentations, FAQs, and technical documentation
  • Identifying opportunities to create reusable solutions, templates, and best practices for common customer use cases
  • Providing feedback to the Product and Engineering teams based on customer interactions and market insights
• Customer Engagement and Relationship Building
  • Building and maintaining strong relationships with key stakeholders within the client organizations, in particular business (PD, MSAT, tech ops), digital/IT and data leadership, and practitioners in pharmaceutical development, tech transfer, and manufacturing.
  • Serving as the primary point of contact for clients, advocating for their needs and interests within the company
  • Developing account plans to identify opportunities for upselling or cross-selling additional licenses, products, or services and maximizing client lifetime value
  • Managing contract renewals and ensuring that clients continue to derive value from the company's offerings
  • Partnering with Customer Success and Professional Services to address client concerns or escalations in a timely and effective manner and collaborating with internal teams to find solutions
• Travel and Industry Participation:
  • Traveling to customer sites as needed for meetings, demonstrations, and technical workshops (30% of time)
  • Attending industry conferences and events to stay informed about market trends and network with potential customers (20%)

Requirements

• Strong network of executive leaders within the CMC, research, development, and manufacturing organizations of the Top 100 global pharma and biotech companies
• A minimum of 5 years relevant domain experience in pharmaceutical / biotech CMC, process development, and commercial manufacturing
• A minimum of 7 years management consulting experience within relevant domains above and/or leading technology transformations in the pharmaceutical industry
• Proven experience originating a large, steady sales pipeline through lead generation and/or network-driven sales
• Experience leading successful RFI/RFP responses, coordinating cross-functionally to respond to inquiries spanning user requirements, commercial offer, professional services and beyond
• Experience implementing CMC or CMC-adjacent technology solutions in the pharmaceutical industry
• Strong executive communication skills and executive presence
• Creative thinking and problem-solving aptitude
• Degree in a scientific or engineering discipline
• Willingness to travel frequently in your territory

Benefits

• Culture of teaching, learning, and teamwork
• Compensation: competitive salary, sales incentive plan, personal stipend, equity opportunities
• Unlimited PTO: unlimited vacation policy + annual company-wide holiday shutdown is reflective of our family-first culture and to encourage a healthy work-life balance
• Company provided laptop: your choice of HP Windows or Macbook