Strategic Account Manager - US

QbDVision, Inc.; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Sales incentive plan

Equity opportunities

Unlimited PTO

Company laptop

Job summary

QbDVision, Inc. is seeking a Territory Account Manager to drive new customer growth and strengthen relationships with a portfolio of global pharma and biotech clients in the United States.

You will own a territory sales plan, maintain a healthy pipeline, deliver tailored software demonstrations with Pre-Sales, collaborate with Marketing, and craft compelling RFP/RFI responses to expand revenue. Willingness to travel 30%+.

Qualifications

• Minimum 5 years in pharma/biotech CMC, process development, or commercial manufacturing.
• Minimum 7 years of management consulting in pharma/biotech domains or leading technology transformations in pharma.
• Proven ability to originate a large, steady sales pipeline through lead generation or network-driven sales.
• Experience leading RFI/RFP responses, coordinating cross-functionally to respond to inquiries spanning requirements, commercial offer and services.
• Experience implementing CMC or CMC-adjacent technology solutions in pharma.
• Strong executive communication skills and executive presence.
• Willingness to travel frequently in your territory.

Responsibilities

• Drive sales & revenue growth for a portfolio of pharma/biotech clients.
• Develop and implement a territory sales plan aligned to growth ambitions.
• Maintain a consistent pipeline of prospects through networking and industry research.
• Provide tailored software demonstrations with Pre-Sales Product Specialists for CMC workflows.
• Collaborate with Marketing to discover opportunities and create thought leadership for pipeline growth.
• Prepare detailed, persuasive RFP/RFI responses highlighting value and differentiation.
• Align with Product Specialists to design solutions matching prospect requirements.
• Grow presence at named accounts and originate engagements across development and manufacturing.

Skills

Executive communication

Sales pipeline development

RFI/RFP responses

Cross-functional collaboration

Pharma/biotech CMC knowledge

Strategic account management

Networking & relationship building

Education

Degree in scientific or engineering discipline

Job description

About The Role

We are looking for a Territory Account Manager motivated to drive new customer growth and build relationships with a portfolio of existing global pharma and biotech customers to help further drive expansion and revenue growth.

What You’ll Own

• Sales & Revenue Generation
• Developing and implementing a territory sales plan aligned to our company’s growth ambitions
• Maintaining a consistent pipeline of prospects through networking, referrals, industry research, etc.
• Partnering with Pre-Sales Product Specialists to provide comprehensive software demonstrations tailored to specific prospect needs and workflows within CMC and related areas.
• Collaborate closely with the Marketing team to discover and originate new opportunities, and create engaging thought leadership that sparks meaningful pipeline conversations and boost territory growth
• Developing detailed and persuasive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), highlighting our business value, solution strengths, and differentiation.
• Collaborating with Product Specialists to understand prospect requirements and design optimal solution architectures that align with their scientific workflows.
• Growing the overall business and presence at named accounts, originating new engagements across pharmaceutical development and commercial manufacturing

Solution Expertise:

• Maintaining an understanding of our platform's features, functionality, and technical architecture.
• Possessing and/or developing an understanding of and subsequently maintaining expertise in pharmaceutical and biotechnology development and manufacturing workflows; particularly CMC and related software solutions (e.g., LIMS, ELN, MES, RIM, ERP).
• Staying current on industry trends, emerging technologies, and the competitive landscape within the pharma/biotech SaaS space.
• Articulating the value proposition of our platform in the context of customer-specific scientific and business challenges.

Content and Tool Development:

• Contributing to the development of technical sales collateral, including demo scripts, presentations, FAQs, and technical documentation.
• Identifying opportunities to create reusable solutions, templates, and best practices for common customer use cases.
• Providing feedback to the Product and Engineering teams based on customer interactions and market insights.

Customer Engagement and Relationship Building

• Building and maintaining strong relationships with key stakeholders within the client organizations, in particular business (PD, MSAT, tech ops), digital/IT and data leadership, and practitioners in pharmaceutical development, tech transfer, and manufacturing.
• Serving as the primary point of contact for clients, advocating for their needs and interests within the company.
• Developing account plans to identify opportunities for upselling or cross-selling additional licenses, products, or services and maximizing client lifetime value.
• Managing contract renewals and ensuring that clients continue to derive value from the company's offerings.
• Partnering with Customer Success and Professional Services to address client concerns or escalations in a timely and effective manner and collaborating with internal teams to find solutions.

Travel and Industry Participation:

• Traveling to customer sites as needed for meetings, demonstrations, and technical workshops (30% of time).
• Attending industry conferences and events to stay informed about market trends and network with potential customers (20%).

Requirements

• Strong network of executive leaders within the CMC, research, development, and manufacturing organizations of the Top 100 global pharma and biotech companies
• A minimum of 5 years relevant domain experience in pharmaceutical / biotech CMC, process development, and commercial manufacturing
• A minimum of 7 years management consulting experience within relevant domains above and/or leading technology transformations in the pharmaceutical industry
• Proven experience originating a large, steady sales pipeline through lead generation and/or network-driven sales
• Experience leading successful RFI/RFP responses, coordinating cross-functionally to respond to inquiries spanning user requirements, commercial offer, professional services and beyond
• Experience implementing CMC or CMC-adjacent technology solutions in the pharmaceutical industry
• Strong executive communication skills and executive presence
• Creative thinking and problem-solving aptitude
• Degree in a scientific or engineering discipline
• Willingness to travel frequently in your territory

Benefits

• Culture of teaching, learning, and teamwork.
• Compensation: competitive salary, sales incentive plan, personal stipend, equity opportunities
• Unlimited PTO: unlimited vacation policy + annual company-wide holiday shutdown is reflective of our family-first culture and to encourage a healthy work-life balance
• Company provided laptop: your choice of HP Windows or Macbook