Strategic Account Manager - SaaS Payments & Growth

Bottomline; Portsmouth (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

Bottomline is seeking an Account Manager for Paymode to enrich the client experience and drive revenue growth across a portfolio of enterprise clients.

You will conduct Monthly and Quarterly reviews, demonstrate the value of the partnership, and work with Sales to identify opportunities to expand client relationships and product adoption. This role may require travel up to 25% and supports Paymode’s growth.

Qualifications

• 8+ years of experience in client-facing roles within an enterprise SaaS company.
• 4+ years of experience in SaaS or payments (FinTech/Services).
• Experience developing relationships and influencing C-Suite decision makers.

Responsibilities

• Manage Paymode clients to drive revenue growth and establish trusted advisor relationships.
• Lead Monthly and Quarterly reviews, track value realization, and identify opportunities.
• Collaborate with Sales, marketing, product and implementation teams to expand client value and adoption.

Skills

Client-facing

Consultative selling

C-Suite engagement

Relationship building

Education

Bachelor's Degree or higher

Tools

Salesforce

Job description

Bottomline is seeking an Account Manager for Paymode to enrich the client experience and drive revenue growth across a portfolio of enterprise clients.

You will conduct Monthly and Quarterly reviews, demonstrate the value of the partnership, and work with Sales to identify opportunities to expand client relationships and product adoption. This role may require travel up to 25% and supports Paymode’s growth.