Strategic Account Manager - Renewals & Growth (Remote)

Daxko; Birmingham (AL); Hybrid; USD 68,000 - 105,000; Full time

Benefits offered by this job

Flexible paid time off

Affordable health, dental, and vision

Monthly fitness reimbursement

401(k) matching

New-Parent Paid Leave

Casual work environments

Flexible work - remote & hybrid

Job summary

Daxko seeks an Account Manager to own and expand a portfolio of existing clients in fitness, wellness, and community organizations. You’ll drive renewals, upsells, and cross-sell opportunities by understanding client goals and aligning them with Daxko’s platform.

Lead customer conversations, demos, and proposals, building trusted executive relationships and collaborating with product and marketing teams to deliver measurable value.

Qualifications

• Must have 3+ years of B2B sales experience with consistent success hitting targets.
• Strong ownership and accountability for your portfolio.
• Clear, confident communication in written, verbal, and presentations.
• Hands-on experience with Salesforce.

Responsibilities

• Own and grow a portfolio of existing accounts, hitting revenue and activity goals.
• Build knowledge of Daxko's products, services, and pricing to recommend the right fit.
• Engage executive stakeholders with a strategic, top-down approach to account growth.
• Understand customer goals and turn insights into renewals, upsells, and cross-sell opportunities.
• Lead customer conversations, demos, and presentations to show Daxko's value.
• Negotiate with confidence, balancing customer needs with business outcomes.
• Reach out proactively to account contacts and referrals by phone, email, and other channels.
• Prepare proposals, contracts, and closing documents that keep the customer experience smooth and professional.
• Share customer feedback with product and marketing teams to shape future work.

Skills

Communication

Account management

Negotiation

Time management

Sales mindset

Education

Bachelor's degree or equivalent professional experience

Tools

Salesforce

Job description

Daxko seeks an Account Manager to own and expand a portfolio of existing clients in fitness, wellness, and community organizations. You’ll drive renewals, upsells, and cross-sell opportunities by understanding client goals and aligning them with Daxko’s platform.

Lead customer conversations, demos, and proposals, building trusted executive relationships and collaborating with product and marketing teams to deliver measurable value.