Strategic Account Manager, Metals & E‑Commerce Growth

Ryerson; Omaha (NE); On-site; USD 75,000 - 105,000; Full time

Job summary

Central Steel & Wire, part of the Ryerson Family of Companies, seeks an Account Manager to service Omaha, NE and surrounding areas. You will maintain and expand our transactional customer base, building strong relationships with purchasing decision makers and delivering exceptional service.

This role collaborates with inside sales, credit, and inventory teams to meet objectives, promotes E-Commerce capabilities, and grows revenue through value-added programs. 3–5 years in metals sales preferred.

Qualifications

• Bachelor’s degree preferred (marketing, business, or related field) or related experience.
• Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background.
• Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired.
• Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or individual environment.
• Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality.
• Highly motivated with a demonstrated ability to build strong relationships quickly.
• An aggressive, competitive, and self-motivated attitude is essential.

Responsibilities

• Build strong relationships with contacts at all levels across a variety of functions within customer organizations; develops trust and confidence in Ryerson and its representatives.
• Works closely with inside sales, credit center, inventory managers, and other departments to creatively achieve objectives.
• Understands market conditions and provides market intelligence to help shape service center sales strategies, price levels, and working capital decisions.
• Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing profitable transactional growth.
• Manages customer accounts, including margin analysis and quality improvement initiatives.
• Develops and implements appropriate sales and commercial programs while promoting E-Commerce capabilities.
• Consistently manages daily call planning to keep customers informed about industry trends and Ryerson’s capabilities.
• All other duties as assigned.

Skills

MS Office

Customer service

Communication skills

Negotiation

Relationship building

Education

Bachelor’s degree

Related experience

Tools

SAP

Salesforce.com

Job description

Central Steel & Wire, part of the Ryerson Family of Companies, seeks an Account Manager to service Omaha, NE and surrounding areas. You will maintain and expand our transactional customer base, building strong relationships with purchasing decision makers and delivering exceptional service.

This role collaborates with inside sales, credit, and inventory teams to meet objectives, promotes E-Commerce capabilities, and grows revenue through value-added programs. 3–5 years in metals sales preferred.