Strategic Account Manager — Landscape & Grounds

Socket.dev; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Bland Landscaping is seeking an Account Manager to serve as the primary bridge between our clients and our services, ensuring flawless maintenance contract execution and driving growth through property enhancements.

The ideal candidate thrives in field autonomy, communicates with HOA boards and commercial asset managers, and acts as a trusted advisor to keep Bland Landscaping as the first choice for grounds management.

Qualifications

• Minimum: 2-year college degree with 2+ years in retail, customer service, outside sales, landscaping, property management, or related field.
• Preferred: 4-year degree in Horticulture, Agronomy, Landscape Architecture, or Business.

Responsibilities

• Lead client relationship management and retention; act as primary consultant for a dedicated book of business.
• Perform site audits and quality assurance to meet/exceed contract specifications.
• Adapt communications to client personas and present ROI-focused information for various stakeholders.
• Proactively identify opportunities for site improvements and support proposal development for enhancements and services.
• Coordinate with design and estimating teams to deliver high-value projects from concept to contract.

Skills

High EQ

Outside sales

Client relationships

Education

Associate degree or equivalent

Bachelor’s degree preferred (Horticulture/Business)

Job description

Bland Landscaping is seeking an Account Manager to serve as the primary bridge between our clients and our services, ensuring flawless maintenance contract execution and driving growth through property enhancements.

The ideal candidate thrives in field autonomy, communicates with HOA boards and commercial asset managers, and acts as a trusted advisor to keep Bland Landscaping as the first choice for grounds management.