Account Manager (North Shore)

City Wide Facility Solutions Boston; Boston (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Generous time off

9 paid holidays

PTO (Paid Time Off)

Volunteer Time Off

Ongoing professional development

Career advancement

Job summary

City Wide Facility Solutions – Boston is seeking an Account Manager to take ownership of client relationships, collaborate with a supportive team, and drive retention across our managed properties in Central and Eastern Massachusetts.

In this role you’ll be a trusted advisor, coordinate with service teams, and contribute to growth by delivering exceptional service and solutions that meet client needs while upholding our standards of excellence.

Qualifications

• Minimum 3 years of field-based experience.
• Strong interpersonal and relationship-building skills.
• Ability to manage and prioritize competing demands.
• Self-driven and thrives in a fast-paced, goal-oriented environment.

Responsibilities

• Take ownership of client relationships.
• Work alongside a supportive team.
• Contribute to a company dedicated to excellence in customer service.

Skills

Relationship-building

Interpersonal skills

Self-driven

Time management

Job description

City Wide Facility Solutions – Boston specializes in managed facility services for commercial properties across Central and Eastern Massachusetts. We connect our clients with qualified vendors and serve as a single point of contact for all service management needs. Our Account Managers act as true partners to our clients—trusted advisors who understand their needs, drive retention, and foster long-term growth.

As an Account Manager, you’ll take ownership of client relationships, work alongside a supportive team, and contribute to a company dedicated to excellence in customer service.

Why Work with City Wide?

• Competitive compensation with uncapped earning potential
• 401(k) with company match
• Generous time off: 9 paid holidays, PTO, Volunteer Time Off
• Ongoing professional development, including reimbursement for training and education
• Career advancement opportunities in a growing company

What We’re Looking For:

• Minimum 3 years of field-based experience
• Strong interpersonal and relationship-building skills
• Ability to manage and prioritize competing demands
• Self-driven and thrives in a fast-paced, goal-oriented environment

If you're passionate about service excellence and ready to take your career to the next level, we’d love to hear from you. Join City Wide Facility Solutions – Boston and become a key player in transforming how facilities are managed