Strategic Account Manager - Flow Control

Hayward Holdings, Inc.; Texas; On-site; USD 90,000 - 130,000; Full time

Job summary

Hayward Holdings Inc. is seeking a driven OEM Account Manager to identify, develop, and manage key OEM accounts across industrial, water/wastewater, chemical processing, and life sciences sectors.

You will apply deep technical knowledge to expand Hayward Flow Controls market presence and revenue growth, traveling to customer sites approximately 30-50% of the time. Responsibilities include developing sales strategies, managing the full cycle from contact to contract, and collaborating with

Qualifications

• Bachelors degree preferred in engineering, business, or related technical field.
• Experience in flow control, fluid handling, or industrial equipment is required.
• Strong communication and consultative selling skills.

Responsibilities

• Account Development and Sales Growth: Identify and target new OEM customers across high-growth sectors; develop and execute sales plans to achieve targets; manage the full sales cycle; upsell and cross-sell within existing portfolio.
• Technical Expertise and Solution Selling: Act as technical consultant on thermoplastic valves, piping systems, and flow control; collaborate with engineering teams; deliver product demonstrations.
• Customer Engagement and Collaboration: Build long-term relationships with engineers, purchasing managers, and operations teams; align with internal teams for order fulfillment and satisfaction.
• Innovation and Market Intelligence: Identify product opportunities at OEM accounts; monitor competitors and regulations to inform strategy.

Skills

Account management

Technical sales

OEM

Customer relationships

Education

Bachelore2s degree in engineering, Business, or related field

Job description

Hayward Holdings Inc. (NYSE "HAYW") is one of the leading manufacturers of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island, Georgia, as well as Canada, Spain, France, Australia, and China.

Hayward Flow Control, a division of Hayward Industries (NYSE "HAYW"), is a leading manufacturer of industrial thermoplastic valves, actuators, filters, strainers, pumps, bulkhead fittings and controllers for use in water & wastewater treatment, chemical processing, aquatics, and many other industrial process applications. Hayward Flow Control is an ISO 9001:2008 Certified manufacturer.

With a rich history in thermoplastics manufacturing, Hayward Flow Control has been a leader in the industrial flow control sector for over 100 years, renowned for our commitment to quality, innovation, and customer success. We are looking for a passionate and driven individual to join our sales team and contribute to our continued growth.

Overview

We are seeking a driven and technically skilled OEM Account Manager to join our team. In this pivotal role, you will be responsible for identifying, developing, and managing key Original Equipment Manufacturer (OEM) accounts. You'll leverage your deep technical expertise and solution-oriented sales approach to expand our market presence and drive significant revenue growth. If you are a proactive problem-solver with a passion for building lasting customer relationships, we encourage you to apply.

Major Tasks and Responsibilities:

Account Development and Sales Growth:

• Strategically identify and target new OEM customers across a range of high-growth sectors, including industrial, water/wastewater, chemical processing, and life sciences.
• Develop and execute comprehensive sales strategies and business plans to achieve and exceed sales targets and expand Hayward Flow Control’s market share.
• Manage the entire sales cycle from initial contact to contract negotiation and closing, ensuring a seamless experience for the customer.
• Proactively seek opportunities for upselling and cross-selling within your existing portfolio to maximize account revenue.

Technical Expertise and Solution Selling:

• Serve as a primary technical consultant to customers, providing expert guidance on the application and performance of our thermoplastic valves, piping systems, actuation, and related flow control products.
• Collaborate with customer engineering teams to understand their system requirements, identify specific fluid handling challenges, and recommend tailored solutions.
• Prepare and deliver technical presentations and product demonstrations that showcase our products' advantages.

Customer Engagement and Collaboration:

• Build and maintain strong, long-term relationships with key stakeholders across customer organizations, including engineers, purchasing managers, and senior operations teams.
• Partner closely with internal teams, including engineering, product management, and customer service, to ensure successful product specification, order fulfillment, and a high level of customer satisfaction.
• Serve as the voice of the customer, effectively communicating market trends and customer feedback to influence product strategy.

Innovation and Market Intelligence:

• Identify new product development opportunities at key OEM accounts and collaborate with product management teams to influence and drive new product initiatives.
• Actively monitor competitor activity, industry regulations, and emerging applications to uncover new OEM opportunities and inform our strategic planning.

CRM, Reporting, and Travel:

• Maintain accurate and up-to-date records of all account activity, sales opportunities, and customer interactions using CRM tools.
• Provide regular, data-driven sales forecasts and performance reports to management.
• Travel approximately 30-50% of the time to visit key OEM accounts, attend industry trade shows, and support field sales activities.

Requirements:

• Education: Bachelor’s degree in engineering, Business, or a related technical field is preferred, with a strong emphasis on materials science or fluid dynamics.
• Experience: 5+ years of successful technical sales or account management experience, specifically within the flow control, fluid handling, piping systems, or industrial equipment sectors.
• Technical Knowledge: Strong working knowledge of thermoplastic materials and their applications in various OEM systems.
• Sales Skills: A proven track record of developing new OEM accounts and achieving sales targets through a consultative, solution-oriented selling approach.
• Innovation Mindset: A proactive ability to identify gaps in current product offerings and work collaboratively with product teams to advance new product development.
• Communication: Excellent interpersonal, presentation, and negotiation skills with the ability to engage technical and non-technical stakeholders at all levels.
• Self-Starter: Highly motivated, results-driven, and able to work independently while consistently collaborating with cross-functional teams to achieve shared goals.