Strategic Account Manager, Employee Benefits

CBR Search Specialists; San Francisco (CA); Remote; USD 110,000 - 113,000; Full time

Job summary

A leading company in the health benefits industry is seeking a Multi-State Account Manager to drive sales and retention strategies for multi-state clients. The role involves maintaining customer relationships, collaborating across departments, and implementing innovative sales strategies. Ideal candidates will have a strong background in sales, account management, and health plan administration, along with a bachelor's degree in a related field. This full-time position offers a competitive salary and benefits.

Benefits

Medical insurance

Vision insurance

401(k)

Pension plan

Qualifications

• Minimum four years of experience in sales or account management.
• Three years in group health care benefits sales.

Responsibilities

• Maintain and build strategic relationships with customers.
• Implement strategies to meet retention and growth targets.
• Collaborate across teams for sales and contract negotiations.

Skills

Sales

Customer Service

Account Management

Health Plan Administration

Insurance

Data Analysis

Presentation Skills

Trusted Advisor Role

Education

Bachelors’ degree in Marketing

Bachelors’ degree in Finance

Bachelors’ degree in Business Administration

Tools

SalesForce

Microsoft Office

Job description

CBR Search Specialists provided pay range

This range is provided by CBR Search Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $113,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from CBR Search Specialists

Multi-State Account Manager, (100-1000 lives)

Location: Northern California (San Francisco Bay Area (including East Bay, South Bay and Peninsula)

Job Type: Direct/Remote

Hours: Full Time

Required Years of Experience: Four (4) years of experience in sales, customer service, account management, health plan administration, or insurance; with a minimum Three (3) years of experience in group health care benefits sales, account management, and/or implementation

Required Education: Bachelors’ degree in Marketing, Finance, Business Administration, or related field preferred

Licensing: Appropriately licensed and/or certified in states where applicable (within 3 months of hire)

Travel: 20-25%

Relocation: No

Company

• Large national health benefits plan with a great market reputation and presence

• Provides high-quality, affordable health care services and wellness programs for the over 12 million members in the communities they serve

• Trusted partners in total health, collaborating with people to help them thrive and creating communities that are among the healthiest in the nation

• Continually focused on the advancement and improvement of the innovative, high-quality, evidence-based services and benefits they provide

• Nationally recognized for their ability to anticipate and respond to the ever-changing demands of their clients, members, regulators, and the marketplace

Benefits and Features

• Great company environment and culture

• Represent a top name in the employee health benefits industry

• Represent a health benefits plan that employers are excited to offer and members want to hear about

• Have the tools and internal support to assist in maximizing new business sales penetration

• Excellent compensation and unmatched benefits

The Role

In this role, you’ll have the opportunity to create and implement both standard and innovative sales and retention strategies for our multi-state clients. You’ll be the “single point of contact” in delivering a positive experience for clients with multiple locations, offering your expertise with minimal guidance. As a team player, you'll collaborate across departments to ensure we meet client needs and effectively support new tools and capabilities. You’ll take ownership of driving sales and renewals, all while striving to meet goals focused on client satisfaction and retention. If you’re ready to make a lasting impact and work with a dynamic team, this role is a great fit!

Responsibilities

• Customer Relationship Management: Maintain and build strategic relationships with customers, brokers, consultants, and channels, ensuring excellent customer experiences and advanced product knowledge

• Drive Sales & Retention: Implement strategies to meet retention and growth targets, track progress, and maintain an up-to-date CRM platform

• Sales & Renewals Execution: Collaborate across teams to manage the RFR process for complex accounts, ensuring timely and accurate sales, renewals, and contract negotiations

• Cross-sell & Upsell: Identify and capitalize on opportunities to increase membership and retention through cross-selling and upselling strategies

• Foster Learning & Collaboration: Share expertise and resources with coworkers and members, while building relationships with cross-functional teams and external stakeholders

• Adapt to Change: Embrace new responsibilities, adapt to changes, and help others adjust to new tasks and processes. Champion change within the team

• Support Team Collaboration: Facilitate team cooperation to achieve key business outcomes, ensuring alignment with organizational priorities

• Autonomous Work Execution: Complete work independently, applying subject matter expertise to generate creative solutions and supporting business-specific projects

• Cross-functional Collaboration: Partner with internal and external teams to make business decisions, solve complex problems, and escalate priority issues as needed

Qualifications

• Bachelors’ degree in Marketing, Finance, Business Administration, or related field AND minimum four (4) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance

• Three (3) years of experience in group health care benefits sales, account management, and/or implementation, or a directly related field.

• Appropriately licensed and/or certified in states where applicable within 3 months of hire

• Applied Data and Trend Analysis

• Proficiency in Microsoft Office, Presentation Skills, and Trusted Advisor Role

• Proficiency in SalesForce a plus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning, Consulting, and Other

• Industries

  Insurance and Employee Benefit Funds and Insurance Carriers

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

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