Strategic Account Manager - Concrete Solutions

Knight's Companies; Columbia (SC); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid PTO/Holidays

401(k) Match

STD

LTD

Life Insurance

Job summary

Knight's Companies seeks an Account Manager - Redi-Mix Concrete to engage directly with clients, support sales, and drive growth. You will manage quotes, orders, and account health while fostering partnerships across commercial, residential, and utility segments.

The role emphasizes relationship-building, coordination across departments, and effective problem-solving in a fast-paced concrete environment.

Qualifications

• Bachelor’s degree required or equivalent combination of education and experience.
• Three to five years’ construction industry experience preferred in the target market.
• Excellent people skills and customer-focused philosophy.
• Communication with all operations levels is essential.
• Experience in budgeting, contract negotiation and program development.

Responsibilities

• Prepare customer quotes using pricing matrix and ensure clarity on products and services.
• Place orders and monitor production and delivery for timely fulfillment.
• Build strong relationships with key accounts to grow activity across sectors.
• Collaborate with management to plan objectives and coordinate interdepartmental tasks.
• Maintain regular contact with customers and ensure loyalty through strategic planning.
• Address billing, quality, quantity and service issues for customers.
• Provide timely resolutions to enhance customer satisfaction.
• Assist Billing and Credit in resolving account issues.
• Participate in networking events and trade associations to promote products.
• Support submittals and review concrete specifications with quality control.

Skills

Customer relations

Budgeting

Negotiation

Communication

MS Office

Education

Bachelor's degree or equivalent

Tools

Word

Excel

PowerPoint

Job description

Knight's Companies seeks an Account Manager - Redi-Mix Concrete to engage directly with clients, support sales, and drive growth. You will manage quotes, orders, and account health while fostering partnerships across commercial, residential, and utility segments.

The role emphasizes relationship-building, coordination across departments, and effective problem-solving in a fast-paced concrete environment.