Strategic Account Manager — Client Success & Growth

Flex-N-Gate; Warren (AR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with company-m8

Tuition reimbursement

Paid holidays and vacation

Extensive training and development

Job summary

Flex-N-Gate is seeking a Jr. Account Manager to partner with customers and drive long-term success. You will manage a portfolio, connect with executives, and coordinate with cross-functional teams to deliver solutions on time and to customer satisfaction.

You will develop trusted advisor relationships with customer stakeholders, ensure timely delivery, and communicate progress on initiatives to stakeholders. Strong communication and multi-project management skills are essential for this role.

Qualifications

• BA/BS degree or equivalent.
• Proven account management or other relevant experience.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills

Responsibilities

• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Skills

Mathematics

Communication

Time Management

Computer Skills

Education

BA/BS degree or equivalent

Job description

Flex-N-Gate is seeking a Jr. Account Manager to partner with customers and drive long-term success. You will manage a portfolio, connect with executives, and coordinate with cross-functional teams to deliver solutions on time and to customer satisfaction.

You will develop trusted advisor relationships with customer stakeholders, ensure timely delivery, and communicate progress on initiatives to stakeholders. Strong communication and multi-project management skills are essential for this role.