Junior Account Manager: Client Success & Growth

Flex-N-Gate; Warren (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with company

Safety training and development

Paid holidays and vacation

Job summary

Flex-N-Gate, a leading automotive supplier, is seeking a Jr. Account Manager to partner with customers and ensure long-term success.

The role focuses on developing relationships with portfolio clients, connecting with executives, and liaising between customers and internal teams to ensure timely delivery of solutions. Responsibilities include leading customer contacts, maintaining relationships, and escalating critical issues while forecasting key metrics.

Qualifications

• BA/BS degree or equivalent required.
• Proven account management or other relevant experience.
• Demonstrated ability to communicate, present and influence credibly at all levels.
• Experience delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple projects with attention to detail.
• Excellent listening, negotiation and presentation skills.
• Excellent verbal and written communications skills.

Responsibilities

• Operate as the lead point of contact for any and all matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
• Assist with high severity requests or issue escalations as needed.

Skills

Mathematics

Communication

Time Management

Computer Skills

Education

BA/BS degree or equivalent

Job description

Flex-N-Gate, a leading automotive supplier, is seeking a Jr. Account Manager to partner with customers and ensure long-term success.

The role focuses on developing relationships with portfolio clients, connecting with executives, and liaising between customers and internal teams to ensure timely delivery of solutions. Responsibilities include leading customer contacts, maintaining relationships, and escalating critical issues while forecasting key metrics.