Strategic Account Manager

Datalogic; United States; Hybrid; USD 80,000 - 120,000; Full time

Job summary

Datalogic is seeking a Strategic Account Manager to manage relationships with Tier 1 and Tier 2 Retail customers, focusing on executing sales strategies and achieving quotas. The role requires at least 5 years of sales experience in retail, fluency in English, and a Bachelor's degree. This home office position involves significant travel (50%+) to customer sites primarily in the central/eastern US, and is ideal for a self-directed sales professional with a strong background in complex hardware and software solutions.

Qualifications

• 5+ years of sales experience with Retail Tier 1/Tier 2 accounts.
• Ability to establish relationships with executive personnel.
• Willingness to travel approximately 50% of the time.

Responsibilities

• Achieve assigned sales quota in designated strategic accounts.
• Develop annual business plans with partners and conduct reviews.
• Coordinate company personnel involvement to meet account expectations.

Skills

Sales experience

Knowledge of retail operations

Fluency in English

Strategic thinking

Multi-tasking

Education

Bachelor’s degree in business/marketing

MBA (preferred)

Tools

IoT solutions

RFID technology

Barcode systems

Wireless networking technologies

Device management

Job description

Position Information

The Strategic Account Manager will work to penetrate Tier 1 and Tier 2 Retail customers to both introduce the Datalogic brand and establish executive level and decision maker relationships to ultimately sell all Datalogic products and solutions throughout the organization.

Location: This is a home office position with travel. Desired location of candidate: central/eastern US.

Role Mission

The Datalogic Strategic Account Manager (SAM) maintains and expands relationships with strategically important Retail customers.

Key Responsibilities

• Achieves assigned sales quota in designated strategic accounts.
• Establishes productive, professional relationships with key executive personnel in assigned customer accounts.
• Develops annual business plans with assigned partners and conducts quarterly business reviews to ensure execution to plan.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company‑strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
• Maintains high customer satisfaction ratings that meet company standards.
• Execution of strategic or tactical objectives that are assigned as part of the global or regional business objectives.

Qualifications

• Bachelor’s degree in business/marketing or similar. Advanced degree (MBA) preferred, not required.
• Fluent in English, both written and verbal communication.
• At least 5 years sales experience with end users in the Retail Tier 1/Tier 2 accounts. Strong understanding of retail operations.
• Experience delivering solutions involving IoT, RFID, barcode, enterprise mobile computing, wireless networking technologies, device management.
• Experience selling complex hardware/software solutions to senior‑level stakeholders and decision makers.
• Strategic thought leader and trusted business partner to the customer.
• Self‑directed, disciplined, multitasker.
• Willingness to travel to customer sites throughout the US (main focus central/eastern).
• Entrepreneurial, highly self‑motivated, and driven to achieve a comprehensive set of performance metrics and quantitative measures.

Travel

• This position is home based and requires travel approximately 50%+ of the time.

Equal Opportunity Employer

Datalogic USA, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.