Strategic Account Manager

Körber Pharma; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Körber Pharma is seeking a strategic account leader to drive global account strategies for our Pharma, Biotech and Cell & Gene industries. You will be the primary interface with key customers, shaping value-based solutions and guiding executive-level conversations.

In this role you will forecast key metrics, collaborate with Product Management, and lead cross-functional teams to deliver results. Travel to customer sites and our offices is expected as part of cultivating long-term partnerships.

Qualifications

• 5–10 years of sales experience in MES space.
• Excellent verbal and written communication from Department to C-Level.
• Strong decision influencer and negotiation skills.
• Ability to collaborate in a matrix, global team experience preferred.
• Willingness to travel to customer sites and offices.

Responsibilities

• Drive strategic account strategies and serve as lead contact for key accounts.
• Develop and implementing global account strategies for pharma, biotech and cell & gene industries.
• Manage customer relationships, satisfaction, and contract matters.
• Create value solutions and coordinate with Product Management to grow the portfolio.
• Provide management consulting to customers for global MES programs.
• Report progress to executive leadership and forecast key account metrics.

Skills

MES sales

C-Level communication

Negotiation

Team collaboration

Global team experience

Travel willingness

Tools

CRM software

MS Office

Job description

Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.

Join the home for entrepreneurs!

Your role in our team

• You will drive strategic account strategies and serve as the lead point of contact for all customer account management matters
• Develop and implementing global account strategies for our strategic accounts within the Pharma-, Biotech and Cell & Gene industry
• “Face to the customer” - centrally managing the customer relationship and interface. customer satisfaction, strategic and global spanning topics e.g. steering / escalation and contract management
• Create value solutions and quantifying value for our key customers; in that regard also working with Product Management to further develop our product portfolio
• You will provide management support and management consulting to customers for global MES programs
• Report to executive management in regard to corporate and business objectives for assigned key accounts
• Advance our Strategic Account Management methodology
• Clearly communicate the progress of monthly / quarterly initiatives to both internal and external stakeholders, and collaborate with internal/external resources
• Forecast and track key account metrics

Your profile

• Strong track record of sales in the MES space
• 5-10 years of sales experience
• Excellent verbal and written communication skills. Ability to communicate precisely and effectively from Department to C-Level
• Strong decision influencer and negotiation skills
• Ability to collaborate in a team environment and drive results within a matrix organization, and ideally experience working as part of a global team
• Ability to align short term objectives with overall strategic goals
• Superior ability to remain composed and organized in a high pace work environment
• Self-motivated, energetic and enthusiastic personality
• Experience in defining and delivering IT projects in the regulated industry
• Willingness to travel to both customer sites and our corporate office locations
• Experience with CRM software and MS office
• IPMA / PMP certification is a plus

Your Benefits

• You will work in a modern work environment with open culture towards improvements and new ideas
• You are part of a global operating company with a wide customer basis and a growing business
• You profit from international cooperation within group-expert network to implement corporate wide concepts
• You will work in a team who is focusing on customer requirements
• You will get an attractive compensation package including health, dental, vision insurance and retirement plan

Can you find yourself in this profile?

Then you are right at Körber. We are looking forward to getting to know you! Körber Xperience (koerber.com)!

Your working environment at Körber

Körber Business Area Pharma is the leading provider for MES software to the pharmaceutical and biotech manufacturing industry. Our first in class Werum PAS-X software offering allows our customers to control and record the making of life saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation.

Equal employer opportunity

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.