Strategic Account Manager

FoodChain ID Group, Inc; Oregon; Hybride; USD 110 000 - 170 000; Plein temps

Résumé du poste

FoodChain ID is seeking a Strategic Account Manager to deepen relationships with Mid-Market customers across the United States. You will act as a trusted partner, uncover opportunities, and drive revenue by aligning client needs with FoodChain ID's software, data, testing, certification, and regulatory services.

You'll build strategic account plans, manage renewals, forecast pipeline, and collaborate across teams to deliver integrated solutions.

Qualifications

• 5+ years in strategic account management or consultative sales.
• Experience managing complex portfolios and renewals.
• Proven ability to grow accounts through cross-selling and upselling.

Responsabilités

• Drive account growth and revenue from mid-market customers.
• Own revenue targets and expansion pipeline.
• Lead strategic business reviews with executives.
• Identify opportunities and coordinate with specialist teams.
• Manage renewals and risk to protect revenue.
• Forecast pipeline using CRM and data insights.
• Conduct on-site visits and strengthen relationships.

Connaissances

Strategic account management

B2B sales

Executive relationships

Forecasting

Cross-functional collaboration

Formation

Bachelor's degree

Outils

Salesforce

Description du poste

Strategic Account ManagerRemote, United StatesFoodChain ID is looking for a results-driven Strategic Account Manager (SAM) to strengthen and grow relationships with our Mid-Market customers. In this role, you'll serve as a trusted strategic partner, uncover new business opportunities, and drive revenue growth by connecting customer needs with FoodChain ID's broad portfolio of solutions, including software, data, testing, certification, and regulatory services. We're looking for a commercially minded relationship builder who thrives on identifying opportunities, collaborating across teams, and delivering measurable results.

What You'll Do

• Drive Account Growth: Develop and execute strategic account plans focused on customer retention, cross-selling, upselling, and expanding share of wallet.
• Own Revenue Targets: Manage an assigned customer portfolio, individual bookings goals, expansion pipeline, and revenue forecasts.
• Build Strategic Partnerships: Establish trusted relationships with key stakeholders, senior leaders, and executive decision-makers.
• Identify New Opportunities: Uncover customer needs and collaborate with specialist sales teams to deliver integrated solutions.
• Strengthen Customer Retention: Proactively manage renewal opportunities, identify risks, and protect existing revenue.
• Lead Customer Engagement: Conduct strategic business reviews, customer meetings, and on-site visits to strengthen relationships and identify growth opportunities.
• Deliver Results: Leverage Salesforce, customer insights, and pipeline data to manage opportunities, forecast accurately, and consistently achieve KPIs.

What You'll Bring

• Bachelor's degree or equivalent experience.
• 5+ years of experience in strategic account management, consultative B2B sales, or customer growth.
• Proven success achieving sales quotas and growing existing accounts through cross-selling, upselling, and solution expansion.
• Experience managing complex customer portfolios, renewals, commercial negotiations, and qualified sales pipelines.
• Strong ability to build executive-level relationships and navigate multiple customer stakeholders.
• Experience using CRM tools, ideally Salesforce, to manage opportunities, reporting, and forecasting.
• Experience in software/SaaS, data, professional services, testing, certification, regulatory solutions, or similar complex solution-based environments.
• Industry experience in food and beverage, consumer products, regulatory compliance, quality, sustainability, supply chain, or related sectors.
• Familiarity with customer success, account-based marketing, and cross-functional sales strategies.
• Ability to travel as needed to support customer relationships.

Why FoodChain ID?

At FoodChain ID, our work helps customers navigate complex challenges across food safety, quality, regulatory compliance, and supply chain transparency. You'll have the opportunity to build meaningful customer partnerships while helping organizations access the solutions they need to succeed.

EEO Statement

FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at .