Strategic Account Manager

ReTargeter; Emeryville (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401K and Employee Stock Option Plan

Flexible Vacation Plan

Healthy snacks and drinks

Dog-friendly office

Job summary

ReTargeter, based in Emeryville, CA, is seeking an experienced account manager to serve as a trusted consultant for clients. In this role, you will guide clients in optimizing their marketing strategies through data-driven insights. You'll focus on building strong relationships and ensuring client satisfaction while managing campaigns effectively.

The ideal candidate should possess a university degree and at least three years of account management experience, with strong skills in Excel and Salesforce. The position offers competitive salary, benefits, and a fun work environment.

Qualifications

• Minimum of 3 years of proven, client facing, account management experience.
• Strong proficiency in Excel, Salesforce, and MS Office.
• Technical knowledge of site tagging and ad ops.

Responsibilities

• Build relationships and become a trusted source for clients.
• Act as a consultant for existing clients offering ideas for campaign growth.
• Educate clients on products and industry trends.

Skills

Client facing account management

Interpersonal skills

Budget management

Excel proficiency

Analytical mindset

Education

University Degree

Tools

Salesforce

Excel

Tableau

Job description

ReTargeter, located in Emeryville CA, is a full-service display advertising platform that specializes in defining audience segments and executing upper funnel and lower funnel campaign strategies in the programmatic media space. We foster a high-energy, transparent culture that values integrity, innovation, and collaboration, while still finding time to have fun. Recently acquired by ConversionPoint Technologies and poised for rapid growth, we have ambitious plans to develop a comprehensive solution stack that empowers brands to seamlessly setup, manage, and drive online sales. There’s no better time to join the team!

Job Description

You will be part of a growing team and have the opportunity to immediately make your mark within the company. Our goal is to provide our clients with a consultant that acts as an extension of their marketing team; helping to drive strategy, optimization, and performance. This will ultimately help them to achieve their business and marketing goals and best possible return on investment. In this role, you’ll be a thought leader internally and externally; working cross-functionally with sales, marketing, and product teams.

This is a quota carrying role and you’ll be instrumental in helping existing clients grow.

Responsibilities:

You will focus on building relationships and becoming a trusted source that clients (and colleagues) enjoy working and collaborating with.

You will act as a consultant for existing clients by being a thought leader and offering up ideas for account and campaign growth (maintenance & upsells).

By earning our clients trust, you will strive for customer satisfaction by educating clients on our products, best practices, and industry trends.

You will back up recommendations with real data garnered from your personal experience of the upper and lower funnel campaigns combined with our 10 years of experience in the form of reports and QBRs.

You will be your clients advocate to internal stakeholders to surface client feedback with to goal of bettering our offerings for them and future clients.

You will work closely with sales, marketing, product, finance, etc. for the best interest of your clients and the company.

Qualifications

University Degree

Minimum of 3 years of proven, client facing, account management experience

Strong interpersonal skills and track record of customer satisfaction and revenue growth

Experience managing budgets and optimizing campaigns towards a conversion strategy

Strong proficiency in Excel, Salesforce, MS Office; including pivot tables, chart-making, and manipulation of large data sets, experience with AppNexus and Tableau is a plus

Technical knowledge of site tagging, ad serving, and ad ops

Highly analytical mindset and top-notch reporting skills

Extremely organized with excellent time and project management skills with a proven ability to manage a large volume of accounts and prioritize deadlines

Enjoyment in cross-functional work (both internal and external)

Pro‑active spirit and an eagerness to drive projects forward independently in a fast‑paced environment

Bonus Qualifications:

Passion and current habit of staying up to date on industry trends

Flexibility and enjoyment of dynamic and growing environments

Experience working with DSPs, DMPs, ad servers, etc.

Knowledge of RTB bid management and campaign optimization strategies

Beginner‑intermediate computer science skills or the brain and brawn to learn. Comfortable with basic database concepts, SQL, and scripting languages is a big plus.

Additional Information

Competitive salary and equity packages.

Generous Benefits: Health, dental, vision, disability, life, FSA (health, dependent care, transit) 401K, Employee Stock Option Plan, Referral bonuses

Flexible Vacation Plan: Take time off when you need it. Just make sure your job requirements are current and covered while you are away.

Kitchen stocked with healthy snacks and drinks.

Parking passes, Bike friendly with secured storage area, BART accessible via Emery Go-Round (free shuttle service).

Dogs welcome in the office (and several are already here).

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