Strategic Account Lead: Retention & Growth Remote/Hybrid

bridge; Boulder (CO); Hybrid; USD 135,000 - 161,000; Full time

Benefits offered by this job

Equity package

Commission-based pay

Hybrid schedule (3 in-office days)

Job summary

Bridge is the fastest, most compliant way to scale insurance billing nationwide. The Account Manager will own the commercial relationship with Bridge's live partners, managing a portfolio of ~18 accounts across renewal and growth initiatives.

You'll lead end-to-end renewal efforts, drive expansion opportunities, run QBRs, and coordinate with Onboarding, Ops, RCM, Compliance, and Engineering to keep momentum and partner health strong in a fast-growing environment.

Qualifications

• 5–10 years of experience owning a full portfolio independently.
• Healthcare experience with telehealth or billing workflows is a plus.
• Consulting or client strategy background preferred.
• Strong commercial instincts with ability to build a business case and negotiate terms.
• Executive presence as a strategic point of contact for partner leadership.
• Data-driven with ability to translate outcomes into renewal/growth opportunities.
• Highly organized with track record of managing renewal timelines and pipelines.
• AI fluency to accelerate research, synthesis and strategy.
• Comfort coordinating with Onboarding, Ops, RCM, Compliance and Engineering.

Responsibilities

• Own renewal end-to-end and build the case for renewal through demonstrated value.
• Identify and close expansion opportunities—new service lines/geographies/provider volume.
• Run QBRs and maintain a partner health scoring system.
• Coordinate with cross-functional teams to ensure partner success.

Skills

Executive presence

Data-driven

AI-fluent

Commercial instincts

Organized

Cross-functional coordination

Job description

Bridge is the fastest, most compliant way to scale insurance billing nationwide. The Account Manager will own the commercial relationship with Bridge's live partners, managing a portfolio of ~18 accounts across renewal and growth initiatives.

You'll lead end-to-end renewal efforts, drive expansion opportunities, run QBRs, and coordinate with Onboarding, Ops, RCM, Compliance, and Engineering to keep momentum and partner health strong in a fast-growing environment.