Strategic Account & Growth Manager

Facility Compliance Services LLC; Hopkinton (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Northeast Fire Systems in Hopkinton, MA is seeking an Account Manager to be the single point of contact and trusted advisor for a portfolio of client accounts. You will own the full customer lifecycle from initial engagement through ongoing growth and retention.

You will drive recurring revenue, secure new building contracts, protect account margins, and deliver a seamless customer experience by coordinating sales, operations, scheduling, estimating, and accounting teams around each client’s

Responsibilities

• Account Manager is the single point of contact and trusted advisor for an assigned portfolio of client accounts.
• Own the full customer lifecycle from initial engagement through ongoing growth and retention.
• Drive recurring revenue, secure new building contracts, protect account margins, and deliver a seamless customer experience by coordinating sales, operations, scheduling, estimating, and accounting teams around each client’s needs.

Job description

Northeast Fire Systems in Hopkinton, MA is seeking an Account Manager to be the single point of contact and trusted advisor for a portfolio of client accounts. You will own the full customer lifecycle from initial engagement through ongoing growth and retention.

You will drive recurring revenue, secure new building contracts, protect account margins, and deliver a seamless customer experience by coordinating sales, operations, scheduling, estimating, and accounting teams around each client’s