Strategic Account & Growth Manager

Fidelitytechsolutions; Dallas, Northern (TX, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Fidelity Solutions is seeking an Account Manager responsible for customer satisfaction, retention, and growth across multiple clients. You will oversee all aspects of client relationships, identify opportunities, and drive revenue.

A proactive, self-motivated professional with strong organizational and communication skills is essential. You will coordinate with the consulting team, prepare proposals, and communicate effectively to ensure service standards are met.

Qualifications

• Prior project management experience of over 5 years.
• Pleasant and confident demeanor when dealing with colleagues and clients.
• Strong communication skills, including reading, writing, and speaking English.
• Efficient and well organized.
• Proficiency with calendar, collaboration, and project management systems.
• Ability to communicate difficult/sensitive information tactfully.

Responsibilities

• Maintain good communication with each customer assigned to him.
• Attend client meetings to discuss new and existing opportunities; identify client needs and evaluate alternative business solutions.
• Prepare, present and explain proposals, reports, or findings to clients.
• Handling various account information.
• Serving as first point of contact for clients thus setting the tone of the experience.

Skills

Project management

Client relationship

Communication skills

English proficiency

Organized

Sales awareness

Tools

Calendar tools

Collaboration tools

PM systems

Job description

Fidelity Solutions is seeking an Account Manager responsible for customer satisfaction, retention, and growth across multiple clients. You will oversee all aspects of client relationships, identify opportunities, and drive revenue.

A proactive, self-motivated professional with strong organizational and communication skills is essential. You will coordinate with the consulting team, prepare proposals, and communicate effectively to ensure service standards are met.