Strategic Account & Fulfillment Manager

CoorsTek; United States; On-site; USD 113,000 - 155,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision Benefits

Company‑Matched 401K (USA)

Job summary

CoorsTek seeks an Account Business Manager to bridge sales, production, and supply chain, driving demand fulfillment and reliable supply. You will manage forecasts, optimize inventory, and lead process improvements in order fulfillment.

Reporting to the Account Director, you will work with sales, product management, demand planning, and supply planning to align resources with customer needs and strategic goals. Travel up to 20% may be required across multiple U.S. sites.

Qualifications

• Bachelor’s Degree, or equivalent, STEM degree preferred.
• Minimum Five (5) years’ related experience in Order Management/Inside Sales preferred.
• Experience in the semiconductor industry is a plus.

Responsibilities

• Manage and track customer forecasts and order receipts.
• Liaise with Planning to ensure demand fulfillment through monitoring production status on critical orders.
• Download and review customer forecast weekly and reconcile with IBP.
• Inform stakeholders of discrepancies and provide remediation recommendations.
• Update forecasts on a timely basis per Commercial COE schedule.
• Collaborate with Inside Sales to monitor quoting and booking status.
• Provide global summaries to consolidate insights for decision making.
• Monitor constrained demand over a moving 12‑month window to meet forecasts.
• Identify issues and gaps to the Account Director.
• Provide weekly updates on orders and production to the Account Director and customer.
• Notify changes to production schedule to Account Director and customer.
• Understand consigned inventory program strategy and objectives.
• Optimize the consigned inventory program through collaboration with customer, Planning, and production.
• Represent the company in resolving order‑fulfillment related complaints.

Skills

Order management

Demand planning

Forecasting

CRM

Negotiation

Data analysis

Excel

SAP experience

IBP knowledge

Cross-functional collaboration

Education

Bachelor’s Degree or equivalent (STEM preferred)

Tools

SAP

IBP

CRM

Job description

CoorsTek seeks an Account Business Manager to bridge sales, production, and supply chain, driving demand fulfillment and reliable supply. You will manage forecasts, optimize inventory, and lead process improvements in order fulfillment.

Reporting to the Account Director, you will work with sales, product management, demand planning, and supply planning to align resources with customer needs and strategic goals. Travel up to 20% may be required across multiple U.S. sites.