Strategic Account Executive & Strategy Lead - Department of Defense

RTI International; Raleigh (NC); On-site; USD 232,000 - 286,000; Full time

Job summary

Join a leading global research institute as a Strategic Account Executive focusing on the Department of Defense. This role requires extensive experience in client engagement and business development to drive growth and enhance RTI's impact. Collaborate with a dedicated team to develop strategies that align with the DoD's goals, ensuring client satisfaction and expanding RTI's portfolio. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive base salary

Generous paid time off

Merit-based annual increases

Bonus opportunities

401(k) plan

Paid parental leave

Financial assistance for education

Employee assistance program

Qualifications

• 20 years experience with Bachelor's, 16 with Master's, or 12 with PhD.
• 10 years experience with Department of Defense.
• 8 years in a client-facing role.

Responsibilities

• Develop and deepen knowledge to drive growth.
• Manage client relationships and account strategy.
• Lead external partnership strategy and relationships.

Skills

Client Engagement

Business Development

Strategic Planning

Relationship Management

Education

Bachelor's Degree

Master's Degree

PhD

Job description

Why RTI

RTI International (RTI) is both a global research institute and a leading international development organization based out of North Carolina. At RTI, you will find work you believe in, tackling some of the most complex global challenges of our time. Our mission is to impact the wellbeing of 1 billion people by 2030 through science-based solutions in climate, education, health, and equity. Our staff promote meaningful change around the world helping people live healthier, more productive, and more independent lives.

If you are looking for an opportunity to make a real difference, RTI is the place for you. Join us in our commitment to teamwork, belonging, and the passion to change the world.

About the Hiring Group

RTI is currently recruiting for a Strategic Account Executive (SAE) to support our current and future work with the Department of Defense (DoD).

As the SAE for DoD, you will join a team with a long history of success in this field and will be focused on growing our portfolio. Specifically, you will focus on leveraging our capabilities to grow RTI's footprint within the DoD. As the DoD SAE, you will develop and lead client account management and RTI's business expansion strategy by managing client relationship building and account strategy for the DoD. You will collaborate with other SAEs and relevant project staff to build and execute strategies to drive growth. Success in this role requires a strong understanding of the DoD's strategic priorities and goals, structure, funding mechanisms, key organizational contacts, and pain points. It is anticipated that you will leverage your deep knowledge of the DoD and relevant funding sources to understand where RTI's scientific, research, and policy capabilities can add value, thus driving and diversifying our revenue and deepening our impact on improving the human condition.

What You'll Do

• Develop and deepen knowledge and engagement to help drive long-term growth through the delivery of RTI's services, products, and expertise
• Generate, shape, identify, and qualify new opportunities that align to the growth strategy
• Improve client retention by driving accountability for improving the overall customer experience
• Manage client activity using client relationship management tools for maximum efficiency and visibility, with carefully executed follow-up to close any open issues
• Meet regularly with current and prospective clients to build trusted relationships and gain a better understanding of their needs, challenges, and overall environment
• Understand the competitor landscape to gather business intelligence. Lead intelligence gathering to develop a robust business development pipeline
• Lead external partnership strategy and relationships to expand RTI's growth at DOD
• Develop short-, mid-, and long-term account plans that align to RTI its Business Unit's budgets, strategic priorities, policies and initiatives, pronouncements, and upcoming opportunities
• Represent RTI at client meetings, conferences, scientific meetings, industry days, webinars, and teaming meetings to gain better perspective of the client and competitive environments
• Continuously build the RTI brand by demonstrating how RTI adds value to clients
• Develop and support the external scientific and professional reputation of the organization through individual professional activities
• Engage with internal government relations, strategy, and marketing teams for market and competitor assessments
• Collaborate internally to ensure efficient cross-selling, visibility on key projects, and proper allocation of resources
• Build and maintain strong working relationships with project staff such as researchers, data analysts, training and technical assistance specialists, system engineers and project management specialists, understanding how key technical capabilities align with client needs
• Partner with project delivery teams to gain additional client knowledge, help ensure client satisfaction with current project work, and maintain a client-centric culture of business development
• Help develop and support the scientific and professional stature of project staff to address skill gaps in current project teams to help ensure client satisfaction
• Assist business units with strategic hiring actions, specific to justice and public safety initiatives
• Participate in capture planning and proposal review, and make written contributions as necessary

What You'll Need

Minimum Qualifications:

• Bachelor's Degree and at least 20 years of experience, or a Master's degree and at least 16 years of experience, or a PhD and at least 12 years of experience.
• At least 10 years' experience working directly with and/or supporting the Department of Defense.
• At least 8 years' demonstrable experience in a client-centric/client facing role.
• Experience with health research, innovation, training and technical assistance, and/or information technology services.
• Proven track record of growing a public sector-funded portfolio.
• Strong understanding of Department of Defense contract vehicles and procurement strategy.
• To qualify, applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status (e.g., H-1B visa status, etc.).

Preferred Qualifications:

• Defense Health Agency (DHA) and U.S. Army Medical Research and Development Command (USAMRDC) experience.

EEO & Pay Equity Statements

For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States. RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.

Equal Pay Act Minimum/Range

$232,000 - $286,000