Strategic Account Executive & Strategy Lead – Department of Defense

RTI International; Durham (NC); On-site; USD 232,000 - 286,000; Full time

Job summary

A leading research institute in North Carolina is seeking a Strategic Account Executive to support its work with the Department of Defense. The role involves managing client relationships, developing business strategies, and enhancing client retention. The ideal candidate will have extensive experience with the DoD and a proven track record in business development. This position offers a competitive salary and comprehensive benefits.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Qualifications

• 20+ years of experience with Bachelor's, or 16+ years with Master's, or 12+ years with PhD.
• 10 years working directly with/supporting the DoD.

Responsibilities

• Manage client relationships and develop business expansion strategies.
• Identify and qualify new business opportunities aligned with growth strategies.
• Enhance client retention and improve customer experience.

Skills

Client Relationship Management

Business Development

Strategic Planning

Market Analysis

Education

Bachelor’s Degree

Master’s Degree

PhD

Job description

Strategic Account Executive & Strategy Lead – Department of Defense

Join to apply for the Strategic Account Executive & Strategy Lead – Department of Defense role at RTI International.

About RTI International

RTI International is a global research institute and a leading international development organization based in North Carolina. Our mission is to impact the wellbeing of 1 billion people by 2030 through science-based solutions in climate, education, health, and equity. We promote meaningful change worldwide, helping people live healthier, more productive, and independent lives.

Position Overview

We are recruiting a Strategic Account Executive (SAE) to support our work with the Department of Defense (DoD). The SAE will focus on growing RTI’s footprint within the DoD by managing client relationships and developing business expansion strategies. Success requires a deep understanding of the DoD’s priorities, structure, funding, and key contacts, leveraging this knowledge to identify opportunities where RTI’s capabilities can add value.

Key Responsibilities

1. Develop and deepen knowledge to drive long-term growth through RTI’s services and expertise.
2. Identify and qualify new business opportunities aligned with growth strategies.
3. Enhance client retention and improve customer experience.
4. Manage client activities using CRM tools for efficiency and follow-up.
5. Build trusted relationships with current and prospective clients to understand their needs.
6. Gather business intelligence on competitors to develop a robust pipeline.
7. Lead external partnership strategies to expand RTI’s growth at DOD.
8. Develop account plans aligned with RTI’s strategic priorities and budgets.
9. Represent RTI at meetings, conferences, and industry events.
10. Build and promote the RTI brand and reputation.
11. Collaborate internally to ensure effective cross-selling and resource allocation.
12. Maintain strong relationships with project staff and technical teams.
13. Support project teams to ensure client satisfaction and address skill gaps.
14. Assist with strategic hiring and participate in proposal reviews.

Minimum Qualifications

• Bachelor’s Degree with 20+ years of experience, or Master’s with 16+ years, or PhD with 12+ years.
• At least 10 years working directly with/supporting the DoD.
• At least 8 years in a client-facing role.
• Experience in health research, innovation, training, or IT services.
• Proven track record of growing a public sector-funded portfolio.
• Strong understanding of DoD contract vehicles and procurement strategies.
• Legal authorization to work in the U.S. without sponsorship.

Preferred Qualifications

• Experience with Defense Health Agency (DHA) and U.S. Army Medical Research and Development Command (USAMRDC).

Additional Information

RTI offers a competitive salary range of $232,000 - $286,000, along with comprehensive benefits, including health insurance, retirement plans, paid time off, and more. We are committed to equal opportunity employment and adhere to applicable laws regarding fair hiring practices.