Chief Commercial Officer

Kasa Living, Inc.; United States; Remote; USD 150,000 - 250,000; Full time

Job summary

Kasa Living, Inc. is seeking a Chief Commercial Officer (CCO) to lead revenue management and sales strategies in a fully remote role. The CCO will innovate hospitality revenue strategies using AI and automation to enhance profitability and guest experience. This position requires extensive experience in revenue management and a strong technical background in AI-driven solutions. The ideal candidate will drive high performance across a team of over 20 professionals while collaborating with various departments to align revenue goals with business objectives.

Benefits

Flexible PTO

Kasa Travel Credit

Generous Stock Option Plan

Cell phone reimbursement

401(k) Plan

Health Coverage

Qualifications

• 15+ years of experience in revenue management or commercial strategy.
• Deep expertise in hospitality revenue optimization.
• Strong technical acumen with AI-driven pricing.

Responsibilities

• Lead revenue management, distribution marketing, and sales.
• Develop and implement Kasa's revenue strategy.
• Optimize Net RevPAR and pricing automation.

Skills

Revenue Management

Distribution

Sales

AI-driven decision-making

Dynamic pricing

Data analysis

Education

Bachelor's Degree

Master's Degree

Tools

AI-powered pricing models

Machine learning models

Job description

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager.Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests.We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We tookthe best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritizeautomation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

Note: this role is fully remote. Some job boards require a location but our team is geographically dispersed.

The Role

AsChief Commercial Officer (CCO), you will lead and optimizeRevenue Management, Distribution Marketing, and Salesacross Kasa’s portfolio. Reporting directly to theCEO, this role will closely interface with theChief Product Officer (CPO), from which engineering and Data Science resources will be routinely applied (though not directly controlled). The role will also frequently collaborate with the Real Estate Development team, instilling trust with existing partners and supporting the closure of prospective deals.

The CCO will oversee a team of20+ peoplein Revenue Management, Distribution, Marketing, and Sales. Over time, the CCO will hire and structure departmental leadership to drive high performance in each function. Kasa measures its leaders not by the size of their teams but by the impact they deliver. The successful leader at Kasa embraces this mentality.

Because Kasa’s properties range in size from 5 keys to over 200 keys, existing approaches to commercial function are often inefficient and ineffective. Kasa needs to innovate on these approaches to deliver successful performance to its owners. This is an opportunity to redefine hospitality revenue strategy by integrating AI, automation, and dynamic pricing models, ensuring Kasa remains at the forefront of industry innovation.

Your Impact

• Develop & implementKasa’s revenue strategyto maximize profitability, leveragingAI-powered pricing recommendations and machine learning models.
• OptimizeNet RevPAR, ensuringprofit-driven revenue decisionsbeyond traditional RevPAR models.
• Deploydynamic length-of-stay strategies, pricing automation, and cost efficiency initiatives.
• Collaborate withBusiness Intelligence & Product teamsto continuously refinepredictive pricing models.
• Driveincrementality measurement, ensuring pricing and revenue decisions lead to true demand growth rather than displacement.
• Oversee Kasa’sdistribution strategyacross direct bookings, OTAs, and GDS platforms.
• UtilizeLLM-driven automation to streamline listing management and content optimizationacross major channels.
• Improve direct booking performance while optimizingOTA and metasearch visibility.
• Enhancedynamic channel mix strategies, balancing demand acrossKasa.com , Airbnb,Booking.com , Expedia, and corporate travel channels.
• Evaluate the cost-benefit of expanding to additional distribution channels and execute on the decision.
• Develop strategies forreducing third-party dependency while maintaining optimal reach and conversion.
• ScaleCorporate & Group Sales, developing a targeted strategy forextended stays (leasing), corporate housing, and group bookings.
• ImplementAI-assisted sales prospecting, usinglarge language models (LLMs) for lead sourcing and pipeline acceleration.
• ExpandTravel Management Company (TMC) partnerships, B2B contracts, and relocation housing initiatives.
• Developstructured sales incentives, ensuring alignment with revenue goals and net profitability.
• Optimizesales technology stack, ensuring scalability and operational efficiency.

Leadership & Cross-Functional Collaboration

• Hire, develop, and mentorleaders inRevenue Management, Distribution, and Sales.
• Set a high standard for the department forperformance and efficiency.
• Ensure the team is culturally aligned, consistently embodying Kasa’s core values: (i) Feed Two Birds with One Scone, (ii) Fearless Feedback, (iii) Hall of Fame Host, and (iv) Seek the Root Cause.
• Work closely withProduct, Business Intelligence, Finance, Real Estate, and Operationsto align revenue goals with broader business objectives.
• Engage with current and prospective real estate partners to build trust, effectively communicate our unique revenue management strategies, and help close potential deals.
• Communicate strategy and performance insights to the executive team, Board of Directors, and property owners.

Success in This Role

First 45 Days

• Conduct adeep audit of Kasa’s revenue strategy, pricing models, and sales performance.
• Align withCPO & Business Intelligence teamson automation and AI-driven initiatives.
• Develop anexecution plan for Net RevPAR optimizationandcorporate sales expansion.
• Outline ascalability roadmap, defining key hires and structural improvements.

Year 1 Key Outcomes

• Increase Net RevPARand Net RevPAR Index while maintaining strong occupancy and profitability.
• Scale Corporate & Group Sales, developing material new direct business.
• Improve direct booking share, reducing OTA reliance through optimized distribution strategies.
• Enhance automation in revenue management and distribution, minimizing manual intervention.
• Establish Kasa as anAI-driven leader in commercial hospitality operations. Clearly demonstrate Kasa’s differentiated efficiency and superior outcomes compared to industry peers through measurable results.

Performance & Compensation

• Bonus structuretied to achievingbudgeted revenue targetswith a primary focus onNet RevPAR.
• Generous equity and long-term incentives, ensuring alignment with Kasa’s long-term commercial strategy.

Who You Are

Required Experience

• 15+ yearsof experience inRevenue Management, Distribution, and/or Commercial Strategyinhospitality, travel, or real estate.
• Deep expertise inhospitality revenue optimization, includingdynamic pricing, automation, and AI-driven decision-making.
• Experience leadingCorporate, Group, and Long-Term Stay Saleswith a strong understanding ofB2B hospitality.
• Strongtechnical acumen, particularly withAI-driven pricing models, LLM-based automation, and sales lead processing tools.
• Proven track record ofscaling teams and driving revenue growth in high-growth or disruptive environments.

Ideal Qualities

• Innovative & Visionary– Excited toredefine commercial hospitality strategythrough automation and AI.
• Data-Driven & Analytical– Able to interpretcomplex data insights and make high-impact decisions.
• Tech-Savvy & AI-Centric– Understanding ofLLMs, dynamic pricing automation, and predictive analytics.
• Agile & Strategic– Thrives infast-paced, evolving environmentswith abias for action. Put simply: Gets stuff done.
• Strong Communicator– Able totranslate complex data into actionable insightsfor executives, teams, and owners.

Why Join Kasa?

• Lead Commercial Strategyat afast-growing, tech-enabled hospitality brand.
• Innovate the future of revenue management & salesthroughAI, automation, and next-gen distribution.
• Work with an ambitious executive teamthat valuesdata-driven decisions and customer-centric growth.
• Competitive compensation, equity, and performance-driven bonuses.

If you’re a forward-thinking commercial leadereager toredefine hospitality revenue generation, apply today!

Curious about the Kasa experience? Save 15% when you book onkasa.com

• Remote Work:With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa’s across the country!
• Kasa Travel Credit:We love to travel! Kasa employees get an allowance of free stays with us in any of ourlocations , plus a discount on any night for friends and family.
• The Pay:The starting base pay range for this role is between$X and $Y and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
• Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates.
• Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.
• Cell phone reimbursement: For select roles, we reimburse a portion of monthly cell phone bills to offset use during the workday.
• 401(k) Plan:As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary, up to $1,000.
• ????Health Coverage:We’ve invested in comprehensive health insurance options to help when you need it most.
• Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!

Who We Are

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager.Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests.We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We tookthe best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa Living is an E-Verify participant.We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more informationhere andhere .

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLskasa.com andus.greenhouse-mail.io . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to thisarticle from consumer.ftc.gov for more details.

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