Strategic Account Executive

Lightspeed Commerce, Inc.; United States; Remote; USD 94,000 - 148,000; Full time

Job summary

Lightspeed Commerce, Inc. in the UK is seeking a Strategic Account Executive focused on new business to drive revenue with high‑value hospitality clients—from fine dining restaurants to hotel chains.

You will lead end‑to‑end sales, demonstrate Lightspeed’s POS, online ordering, and analytics, and build trusted relationships with owners and senior decision‑makers, while exceeding quarterly targets.

Qualifications

• 4+ years of direct outbound sales in SaaS or technology.
• Experience selling to hospitality sectors (restaurants/hotels).
• Proven ability to manage full sales cycles and exceed targets.

Responsibilities

• Identify high-potential hospitality prospects and demonstrate Lightspeed value.
• Develop and execute strategies to win key hospitality accounts.
• Maintain a healthy pipeline for Lightspeed's hospitality solutions.
• Deliver compelling product demos of Lightspeed POS, online ordering, and analytics.
• Manage opportunities from outreach through negotiation and close.
• Consistently exceed quarterly and annual sales targets.
• Build relationships with owners, managers, and senior decision-makers.
• Understand customer goals and leverage analytics for onboarding and success.

Skills

Direct outbound sales

Hospitality software sales

CRM / Salesforce

Negotiation

Relationship building

Presentations & demos

Tools

Salesforce

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a Strategic Account Executive to join our UK Sales team. As a Strategic Account Executive focused on new business, you'll be at the forefront of our company’s growth in the UK, driving revenue by identifying, pursuing, and closing strategic deals with high‑value clients across the hospitality sector, including fine dining restaurants, hotels, and multi‑location chains.

This role requires a proactive, results‑oriented sales professional with a proven track record of consistently exceeding targets in a direct sales environment. You'll act as a trusted advisor, taking the time to understand prospective clients’ complex business needs and delivering tailored solutions that drive value.

What you’ll be doing:

• Proactively identify high-potential hospitality prospects and demonstrate how Lightspeed optimises operations and enhances the guest experience.

• Develop and execute sales strategies to win key hospitality accounts using Lightspeed's POS, online ordering, and inventory management solutions.

• Maintain a consistent pipeline of qualified opportunities while promoting the future‑ready Lightspeed K series platform for restaurants, bars, and hotels.

• Deliver compelling product demonstrations that showcase how Lightspeed streamlines operations and improves guest experiences.

• Manage complex sales opportunities from initial outreach through negotiation and close, highlighting the value of Lightspeed's integrated payments and operational efficiencies.

• Consistently exceed quarterly and annual sales targets, driving adoption of Lightspeed's hospitality technology.

• Build trusted relationships with owners, managers, and senior decision‑makers by aligning Lightspeed's solutions with their unique business needs.

• Gain a deep understanding of customers’ goals and challenges, leveraging Lightspeed's analytics and reporting capabilities to support successful onboarding and long‑term customer success.

And a little bit more…

• Support additional sales and marketing initiatives designed to improve the customer experience while growing Lightspeed's Monthly Recurring Revenue (MRR).

• Maintain accurate records of sales activities and prospect interactions within the CRM system.

• Contribute to wider team objectives and organisational goals, even when this involves supporting activities outside your core responsibilities.

What you’ll bring

• 4+ years' experience in direct outbound sales, with a proven track record of managing the full sales cycle and consistently exceeding targets.

• Experience selling IT solutions, software, e‑commerce platforms, cloud applications, SaaS, POS systems, or technology solutions within retail, hospitality, or related industries.

• Demonstrated expertise in leading high‑value negotiations and closing strategic deals.

• Strong critical thinking skills, with the ability to assess complex situations and develop effective, results‑oriented solutions.

• Excellent verbal, written, and presentation skills, with the confidence to engage and influence senior stakeholders.

• A relationship‑driven approach, with strong emotional intelligence and active listening skills that build trust with decision‑makers.

• Experience using Salesforce or similar CRM platforms to manage pipelines, track opportunities, and maintain accurate forecasting.

• The ability to thrive in a fast‑paced, evolving environment, demonstrating resilience, persistence, and a strong results‑oriented mindset.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one‑stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual‑listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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