Strategic Account Executive

3M HEALTHCARE; Seattle (WA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid holidays

Live Insurance

Job summary

ABC Legal Services seeks a Strategic Account Executive to build and maintain strong client relationships, drive revenue growth, and develop long-term strategic partnerships. The role requires deep understanding of customer needs, market trends, and aligning offerings with client goals.

The ideal candidate will possess strong sales expertise, negotiation skills, and a strategic mindset to expand business opportunities. Seattle-based HQ with opportunities for growth.

Qualifications

• 2+ years of Account Management or related role.
• Proficiency in Skye.
• Strong communication and stakeholder management.
• Ability to analyze data and apply insights to customer-focused strategies.

Responsibilities

• Develop and execute account strategies to drive revenue and customer satisfaction.
• Maintain and grow relationships with key stakeholders, decision-makers, and executives within client organizations.
• Identify upselling and cross-selling opportunities to expand existing accounts.
• Meet and exceed sales quotas and business growth objectives.
• Analyze market trends, customer needs, and competitor activities to refine sales strategies.
• Work closely with marketing, product, and customer success teams to develop tailored solutions for clients.
• Conduct business reviews with clients to ensure alignment with their long-term goals.
• Ensure favorable terms for both the company and clients while maintaining long-term partnerships.
• Serve as the primary point of contact for strategic accounts, ensuring seamless communication.

Skills

Strong communication skills

Relationship building

Data analysis

Organizational skills

Phone communication

Tools

Microsoft Word

Microsoft Excel

Metabase

Jira

AI platforms

Job description

Only Current ABC Employees will be considered for this position.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.To get there we need smart, capable talent. This is where you come in.

Job Summary

The Strategic Account Executive is responsible for building and maintaining strong relationships with key clients, driving revenue growth, and developing long‑term strategic partnerships. This role requires a deep understanding of customer needs, market trends, and the ability to align company offerings with client goals. The ideal candidate will possess strong sales expertise, negotiation skills, and a strategic mindset to expand business opportunities.

Key Responsibilities

• Develop and execute account strategies to drive revenue and customer satisfaction.
• Maintain and grow relationships with key stakeholders, decision‑makers, and executives within client organizations.
• Identify upselling and cross‑selling opportunities to expand existing accounts.
• Meet and exceed sales quotas and business growth objectives.
• Analyze market trends, customer needs, and competitor activities to refine sales strategies.
• Work closely with marketing, product, and customer success teams to develop tailored solutions for clients.
• Conduct business reviews with clients to ensure alignment with their long‑term goals.
• Ensure favorable terms for both the company and clients while maintaining long‑term partnerships.
• Serve as the primary point of contact for strategic accounts, ensuring seamless communication.

Qualifications & Requirements

• Proficiency in Skye
• Strong communication skills, both written and verbal
• Ability to build and maintain relationships with a variety of stakeholders (customers, courts, attorneys, sheriffs, etc.)
• Comfortable handling a high volume of phone communication
• Strong organizational skills with the ability to manage multiple priorities
• Ability to analyze data and apply insights to customer‑focused strategies
• Proficiency in Microsoft Word and Excel
• Experience with tools such as Metabase, Jira, or AI platforms is a plus, but not required
• 2+ years of experience in Account Management or a related role

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Starting Pay: $60,000 - $75,000 depending on various factors which include, but are not limited to location, education, skills, experience and performance.