Strategic Account Executive

Clearwave; Gardner (KS); Remote; USD 90,000 - 130,000; Full time

Job summary

Clearwave Fiber, a leading national fiber provider, seeks a Strategic Account Executive to grow and retain key commercial accounts. You will deliver consultative fiber and connectivity solutions, building trusted partnerships with decision-makers.

You will manage multi-site accounts, identify upsell opportunities, and collaborate with Sales Engineering, Operations, Billing, and Customer Support to ensure a seamless customer experience. Remote with travel as needed.

Qualifications

• 3+ years of B2B sales or account management experience.
• Proven track record of growing revenue and managing customer relationships.
• Strong consultative selling and relationship-building skills.
• Excellent verbal, written, and presentation communication.

Responsibilities

• Manage and expand relationships within assigned commercial accounts.
• Identify upsell and renewal opportunities across fiber and technology solutions.
• Lead customer meetings and reviews to align goals with solutions.
• Present pricing and proposals that meet client objectives.
• Collaborate with Sales Engineering, Operations, Billing and Support to ensure a seamless experience.
• Maintain accurate pipeline activity and CRM data.
• Stay informed on industry trends and competitive activity.
• Consistently achieve sales and retention goals.

Skills

B2B sales

Account management

Strategic selling

CRM (Salesforce)

Communication skills

Travel readiness

Education

Bachelor's degree

Tools

Salesforce

MS Office

Excel

Job description

Description

Department: Commercial Sales

Location: Remote with travel as needed

Clearwave Fiber is one of the nation’s largest independent fiber providers, delivering fast, reliable connectivity solutions to businesses, communities, and residents across multiple states. Following the combination of Clearwave Fiber and Point Broadband, our expanded organization is accelerating growth, investing in next-generation fiber infrastructure, and creating exciting opportunities for driven professionals who want to make an impact.

We’re looking for a highly motivated Strategic Account Executive to help grow and retain key commercial accounts by delivering consultative fiber and connectivity solutions that solve real business challenges.

If you thrive on building relationships, uncovering opportunities, and closing business in a fast-paced, high-growth environment, we’d love to talk with you.

What You’ll Do:

As a Strategic Account Executive, you’ll be responsible for managing and expanding relationships within assigned commercial and strategic customer accounts. You’ll serve as a trusted partner to customers while identifying opportunities to grow revenue, improve customer satisfaction, and strengthen long-term partnerships.

Key Responsibilities

• Manage and grow a portfolio of strategic business accounts throughout assigned markets.
• Develop strong relationships with decision-makers and key stakeholders within customer organizations.
• Identify upsell, cross-sell, renewal, and expansion opportunities across the company’s portfolio of fiber and technology solutions.
• Conduct customer meetings and business reviews to understand goals, challenges, and future business needs.
• Present customized solutions, pricing, and proposals that align with customer objectives.
• Partner closely with Sales Engineering, Operations, Billing, and Customer Support teams to deliver a seamless customer experience.
• Proactively resolve customer concerns and coordinate internal resources to ensure customer satisfaction and retention.
• Maintain accurate pipeline activity, forecasting, and customer documentation within Salesforce or CRM platforms.
• Stay informed on industry trends, emerging technologies, and competitive market activity.
• Consistently achieve or exceed assigned sales and retention goals.

Requirements

What We’re Looking For:

• 3+ years of B2B sales, account management, or strategic sales experience, preferably within telecommunications, fiber, technology, or managed services.
• Proven track record of growing revenue and managing customer relationships.
• Strong consultative selling and relationship-building skills.
• Excellent verbal, written, and presentation communication skills.
• Ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment.
• Experience using CRM systems such as Salesforce.
• Proficiency with Microsoft Office Suite, including Excel and PowerPoint.
• Valid driver’s license and ability to travel within assigned markets as needed.

Preferred Qualifications

• Experience selling fiber-optic, Ethernet, VoIP, SD-WAN, cloud, or managed technology solutions.
• Familiarity with enterprise, municipal, healthcare, education, or multi-site commercial customers.
• Knowledge of fiber technologies including GPON, XGS-PON, and enterprise connectivity solutions.
• Bachelor’s degree in Business, Telecommunications, Marketing, or a related field, or equivalent work experience.