Strategic Account Director, EMEA

Pacvue Corporation; United States; Remote; USD 119,000 - 198,000; Full time

Job summary

Pacvue Corporation is seeking a Strategic Account Director based in London who will lead strategic engagements with our global enterprise clients, drive growth, ensure customer success, and elevate Pacvue's value across markets.

You will own global commercial relationships, influence go-to-market strategies, partner with product and services teams, and travel across Europe to client sites as needed to achieve revenue targets and long-term partnerships.

Responsibilities

• Commercial Oversight: Own and grow the commercial relationship with global enterprise accounts, with outcomes that materially impact overall company revenue — exercising independent judgment on decisions that extend beyond the account itself to influence broader go-to-market strategy.
• Client Relationship Management: Develop and maintain strong relationships with key stakeholders within the client organizations.
• Serve as the primary point of contact for global clients, understanding their needs, and ensuring their satisfaction.
• Provide voice of the customer feedback to the Product Team and

Job description

The ideal candidate will be based in London and should be willing and able to travel across Europe for additional client engagements as needed.

About Us:

Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes. At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.

About the Role:

The Strategic Account Director is a strategic leadership role responsible for managing and growing relationships with Pacvue's key global clients. This role involves driving client success through innovative strategies, ensuring high levels of customer satisfaction, and achieving business growth targets.

Responsibilities:

• Commercial Oversight Own and grow the commercial relationship with global enterprise accounts, with outcomes that materially impact overall company revenue — exercising independent judgment on decisions that extend beyond the account itself to influence broader go-to-market strategy.


• Client Relationship Management Develop and maintain strong relationships with key stakeholders within the client organizations.


• Serve as the primary point of contact for global clients, understanding their needs, and ensuring their satisfaction.


• Provide voice of the customer feedback to the Product Team and